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# Junior Configuration Analyst

- **Company:** Maximus, Inc.
- **Location:** Cleveland, OH, United States (Remote available)
- **Experience:** Starter
- **Salary:** $40,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Business Systems, Configuration Management Databases, Information Technology Operations, Release Management, Change Tracking, Documentation System, Information Technology, Servicenow
- **Published:** July 20, 2026
- **Apply:** https://www.careerjet.com/job/used9ec2a6a380b4e265aa85a7e47d80c8/eaa

## About the Role

Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship

 - Experience supporting IT operations, change management, or documentation functions.
 - Ability to maintain technical documentation and records accurately.
 - Familiarity with ITSM tools (e.g., ServiceNow).
 - Basic understanding of configuration and change management processes.
 - Strong attention to detail and organizational skills.
 - Ability to follow standard operating procedures (SOPs).
 - Associate's or Bachelor's degree in IT, Computer Science, or related field.
Years of Required Work-Related Experience:

 - 2+ years of Required Work-Related Experience:
Preferred Skills and Qualifications:

 - ITIL familiarity
 - Experience with CMDB or documentation tools
 - Strong administrative and reporting skills
 - Experience in federal IT environments

## Description

Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.

 - Log, update, and manage change records throughout the lifecycle using agency-approved tools.
 - Assist with preparation and distribution of release documentation and change communications.
 - Maintain configuration records, SOPs, and documentation for audit and compliance purposes.
 - Support CMDB updates and validation activities to ensure accuracy and completeness.
 - Assist senior analysts with data reconciliation and change tracking activities.
 - Provide status updates and documentation support for stakeholders and reporting requirements.
 - Contribute to process improvement through identification of documentation gaps and inconsistencies., Overview: The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, our Sys…
 + 3 days ago, Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, our Syst…
 + 4 days ago
+


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