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# Service Manager for Extended Enterprise for AIRBUS

- **Company:** Orizon GmbH
- **Location:** Taufkirchen, Germany
- **Contract:** Permanent contract
- **Skills:** DevOps, Information Technology, Atlassian Tools
- **Published:** July 2, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=5e50664f9cf7aa31

## About the Role

* Completed studies in Computer Science, Engineering, Industrial Engineering, Economics or comparable
 * Work experience in the field of Customer Service, Project Management and knowledge in Extended Enterprise processes, methods and tools
 * Experience in service management and stakeholder management
 * Experience in design processes
 * Basic knowledge about network and virtualisation technologies
 * Use of JIRA & Confluence
 * Experience in DevOps, Infrastructure knowledge is a plus
 * Fluent English skills, written and spoken, Orizon's "Aviation" unit is the specialist for personnel secondment in the aerospace sector and - thanks to its excellent industry experience - offers you interesting perspectives in this field. You have an appropriate qualification and are interested in working in the aerospace sector? Or you already have gained experience in aerospace? Then, we are exactly the right partner for you.

## Description

* Prepare, implement and realise services during the Life Cycle
 * Ensuring of the customer satisfaction in regards of the services, products and service support
 * Identifying opportunities to offer new services, products and service support
 * Acting as contact person for all internal and external stakeholders around the Extended Enterprise services
 * Performing performance reviews
 * Support in case of escalations, finding a solution and carrying out the necessary steps to maintain a trusting cooperation
 * Monitoring of the service quality based on existing SLAs
 * Ensuring smooth Entry-into-Service whenever a new Extended Enterprise solution is implemented


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