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# Computer Aided Dispatch Administrator

- **Company:** V-Soft Consulting Inc.
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Computer-Aided Design, Geographic Information Systems, Business Logic, Cloud Computing, Microsoft Office, Microsoft Project, Microsoft PowerPoint, Microsoft SharePoint, Software Systems, Information Technology
- **Published:** July 14, 2026
- **Apply:** https://public-rest34.bullhornstaffing.com/rest-services/H85C9/query/JobBoardPost?where=id=110252&fields=id,title,publishedCategory(id,name),address(city,state),employmentType,dateLastPublished,publicDescription,isOpen,isPublic,isDeleted

## About the Role

* Minimum of 5 years' relevant experience working within or consulting Public Safety Organizations.
 * Proven working experience implementing, configuring, or managing CAD, Mobile, or RMS systems.
 * Intermediate/Advanced Experience with MS Office Products (Word, Excel, PowerPoint, MS Project, SharePoint).
 * Subject Matter Expert in CAD, RMS, Mobile, and other public safety systems.
 * Intermediate IT knowledge including database management, networking, and virtualization.
 * Knowledge and understanding of how software projects are delivered.
 * Ability to connect and maintain strong relationships with the project team and client.
 * Must be able to gain CJIS certification or pass background checks per client requirements.

Nice to have:

 * Experience with or knowledge of Geographic Information Systems.
 * Basic understanding of cloud technology.
 * Knowledge of Central Square CAD products a plus.

## Description

* Works as part of a team that implements, supports, and maintains public safety software solutions, including: Installation of software, Configuration and implementation, Testing, Training and Troubleshooting.
 * Ensure quality standards and proper compliance with client rules and regulations.
 * Building and maintain quality relationships with client and end-user resources.
 * Application file maintenance.
 * User and security application management.
 * Environment administration (production, test, training).
 * Configuration of application business logic rules based on the City's needs.
 * Documentation of Chicago specific application settings.
 * End User application assistance.
 * Consultation with the client on new process changes and application options.
 * Manage cross-department dependencies of applications.
 * Apply application updates.
 * Assist the trainers with application-specific content.
 * Troubleshoot application issues.
 * Rotational 24x7 support.


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