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# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** Pikeville, KY, United States
- **Experience:** Experienced
- **Salary:** $39,520.0 - $47,840.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Network Troubleshooting, Productivity Software, CompTIA Strata - PC Hardware Technology Engineer
- **Published:** July 7, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ky/pikeville/00ca84a1-0613-4604-acde-e2309873759e

## About the Role

* 1-2+ years of desktop support, help desk, or technical support experience.
 * Experience diagnosing and resolving hardware, software, and operating system issues.
 * Basic understanding of network troubleshooting concepts.
 * Strong communication and customer service skills.
 * Ability to manage multiple support requests in a fast-paced environment.
 * Valid driver's license and reliable transportation.
 * Ability to lift and carry equipment and work in various physical environments when required., * Experience supporting desktop operating systems and productivity applications.
 * Familiarity with ticketing and incident management processes.
 * Experience with hardware deployments, imaging, device configurations, and user support.

## Description

We are seeking a customer-focused Desktop Support Technician to provide both onsite and remote technical support to end users. This role requires strong troubleshooting abilities, excellent communication skills, and a commitment to delivering a positive user experience. Candidates should be comfortable working independently, traveling locally as needed, and supporting a variety of desktop and hardware-related issues., * Provide technical support to end users through phone, remote, and onsite assistance.

 * Install, configure, troubleshoot, and repair desktop and laptop hardware and software.
 * Diagnose and resolve operating system, application, and peripheral issues.
 * Support hardware deployments, upgrades, migrations, and workstation setups.
 * Troubleshoot basic network connectivity and performance issues.
 * Document incidents, service requests, and resolutions within a ticket management system.
 * Assist with printer setup, maintenance, and troubleshooting.
 * Perform hardware installations, cable management, and workstation relocations as needed.
 * Deliver exceptional customer service while supporting end-user technology needs., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Related Jobs
Desktop Support Technician
TEKsystems
Pikeville, KY*Hybrid
Operations
Management
Communication
Desktop Support
Customer Service
Operating Systems
Technical Support
Help Desk Support
Business Valuation
Incident Management
Full Stack Development
Valid Driver's License
Hardware Installations
Artificial Intelligence
Network Troubleshooting
Business Transformation
Remote Technical Support
Troubleshooting (Problem Solving)
+0


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