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# Functional Program Manager

- **Company:** TEKSYSTEMS INC.
- **Location:** Honolulu, HI, United States
- **Experience:** Experienced
- **Salary:** $120,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Control Objectives for Information and Related Technology (COBIT), Program Optimization, Information Systems, System Configuration, Data Integrity, IT Management, SAP (Applications), Service Pack
- **Published:** July 9, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17530451?backUrl=%2Fcareer%2F17530451%2FFunctional-Program-Manager-Hawaii-Honolulu

## About the Role

* 5+ years experience managing *large enterprise technology or transformation initiatives*
 * *5+ years experience in customer operations or utility environments (regulated preferred)*
 * *5+ years in a leadership or supervisory role*
 * *3+ years hands-on experience with SAP CIS*
 * *Strong experience with process improvement, system optimization, and change management*
 * *Proven ability to lead teams, influence stakeholders, and drive results*
Preferred Qualifications

 * Bachelor's or Master's degree (Business, Engineering, or related field)
 * PMP certification (or equivalent)
 * Experience in *electric utility or regulated industries*
 * *Familiarity with ITIL / COBIT frameworks*
Key Skills

 * Program & project management
 * SAP CIS expertise
 * Strategic planning & system roadmap development
 * Team leadership & stakeholder management

## Description

Overview We're looking for an experienced *SAP CIS Manager* to lead system administration, enhancements, and continuous improvement initiatives for a large-scale enterprise environment. This is a high-impact leadership role where you'll oversee SAP CIS operations, guide a team, and partner with business and IT stakeholders to optimize systems and processes.
What You'll Do

 * Lead day-to-day administration and support of *SAP Customer Information Systems (CIS)* and related applications
 * Oversee system configuration, enhancements, upgrades, and testing initiatives
 * Drive *continuous improvement* across business processes and system capabilities
 * Manage and mentor a team of functional administrators and support staff
 * Collaborate with internal teams, vendors, and consultants to deliver system solutions
 * Ensure *data integrity, system security, and compliance* with IT governance frameworks (ITIL/COBIT)
 * Support work order fixes, troubleshooting, and system issue resolution
 * Develop and track *KPIs, performance metrics, and system benchmarks*
 * *Lead planning and execution of SAP upgrades, service packs, and enhancements*
 * *Manage third-party consultants supporting SAP CIS initiatives*


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