> Markdown version of [/jobs/ext/1710409-remote-recruitment-system-support-specialist-talent-and-culture](https://www.wearedevelopers.com/jobs/ext/1710409-remote-recruitment-system-support-specialist-talent-and-culture). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # (Remote) Recruitment System Support Specialist - Talent and Culture - **Company:** West Virginia University - **Location:** Morgantown, WV, United States - **Contract:** Permanent contract - **Skills:** Databases, Database Applications, Salesforce.Com, HR Software, Taleo, Data Management, Tools for Reporting - **Published:** July 16, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17608473?backUrl=%2Fcareer%2F17608473%2FRemote-Recruitment-System-Support-Specialist-Talent-Culture-West-Virginia-Morgantown ## About the Role * Bachelor's degree in Business, Human Resources, or related field. * A minimum of one (1) year of experience in the following: + Talent Acquisition, recruitment and/or new hire onboarding experience. + Experience using talent management system or HRIS system and related database applications. + Administrative processes experience. + Customer Service experience. * Any equivalent combination of related education and/or experience will be considered. * All qualifications must be met by the time of employment. Knowledge, Skills, and Abilities * Ability to handle multiple tasks, meet established deadlines, with composure. * Work in a fast paced work environment. * Knowledge of federal regulations and rules related to I-9s. * Ability to research complex issues and prepare options for resolution. * Communicate effectively, both orally and in writing. * Effective interpersonal skills and demonstrated success with ability to build and maintain effective work relationships. * High degree of integrity and reliability. * Demonstrated experience in providing exceptional level of customer service to all levels of the organization. * Demonstrated experience in recruitment/hiring and human resources functions. * Demonstrated experience using talent management systems, databases and tracking. ## Description This position serves as a recruitment system support specialist for the Workforce Administration team within WVU Talent and Culture. This position will use WVU's recruiting tool, Taleo, to create and post new positions to be filled at WVU and will complete processes to finalize offers to selected candidates and ensure that new hires are seamlessly onboarded into the WVU Payroll System. This position will resolve complex and difficult cases that are received via phone, email, the HR portal, or other access channels that pertain to the hiring process. The incumbent will use case management tools to respond and track inquiries, using judgment, experience and knowledge and using independent thinking abilities., + Demonstrates service excellence and positive interpersonal relations when assisting with creation of position requisitions in Taleo. Woks collaboratively with all constituents to collect all necessary data required to complete the requisition in an accurate and timely manner. + Completes the compensation section of the requisition for established positions, including salary range, SOC Code, and Workers Compensation Code, for routine, existing positions for review by COE. + Secures appropriate approvals for employee requisitions. + Notifies relocation vendor as needed. + Drafts and extends contracts/employment offer letters to selected candidates; monitor for acceptance + Collaborates with Center of Excellence to resolve new hire issues. + Collaborates with other cross-functional team members to resolve employee issues in a thorough and timely manner. + Serves as a resource to Shared Services Center Customer Care Agents to help ensure a high percentage of first time call resolution for customers. * EMPLOYEE ONBOARDING + Supports the onboarding process for Taleo new hires by responding to questions related to completing forms and documents in the Taleo onboarding modules. + Provides instructions to new hires to ensure proper I-9 completion. Assists new hire with completion of I-9 and ensures all required documents have been obtained. + Coordinates the completion of all Resident and Resident Alien I-9 forms for Taleo hires, with authorized representatives and regional campuses and ensures that I-9 forms are appropriately verified. + Checks Section II of I-9 for compliance. + Verifies that I-9 approvals and offer letter starts dates are in sync as to not impact hiring eligibility and Visa status of international new hires. + Provides assistance to new hire with any onboarding system navigation questions. + Obtains all required documents for Direct Deposit. + Assist new hire with any basic questions regarding completion of forms. Secures assistance from appropriate workforce administration staff or COE (Talent and Culture, Tax Services, Payroll) for complex questions. + Stays current on policy and procedure changes to the employment eligibility process proposed or published by Federal, State or University Administration. + Demonstrates service excellence and positive interpersonal relations when assisting news hires with their onboarding documents. + Provides guidance and interpretation of various forms related to the onboarding process. + Understands the rules and regulations, policies and procedures and state/federal regulations concerning the accurate and timely completion of onboarding tasks and how that impacts hiring eligibility. + Executes new hires from Taleo to Salesforce once all needed documentation is provided. + Compiles documents and puts them into the secure N drive for Employee Data Management (EDM) staff to key. + Provides general information regarding benefit enrollment navigation in onboarding module. + Uses professional and customer-focuses approach to handle customer inquiries. + Ensures privacy where appropriate, including confidentiality and protection of sensitive reports or information. * REPORTS + Develop, maintain and run standard reports. Generates queries using Taleo Report Writer and other reporting tools. + Suggests and initiates process improvement initiatives based on findings. + Documents all processes and procedures. * OTHER DUTIES + May assist with testing any upgrades, enhancements and new product launches. + Other duties or special projects as assigned. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Attract and Retain Talent: Strategies that Work](https://www.wearedevelopers.com/videos/1479-attract-and-retain-talent-strategies-that-work) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)