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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Specialist I (Linux) - **Company:** Intelerad Medical Systems - **Location:** Broomfield, United States (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Bash Shell, Health Informatics, Cloud Computing, Computer Engineering, Dicom, Imaging Technology, Issue Tracking Systems, Interoperability, Python (Programming Language), PostgreSQL, Microsoft Software, Microsoft SQL Server, Windows Servers, Networking Basics, Oracle Databases, Windows PowerShell, Salesforce.Com, Scripting, System Availability, Electronic Medical Records, Information Technology, Health Level Seven International, Zendesk, Cisco, Servicenow, Vmware - **Published:** July 23, 2026 - **Apply:** https://jobs.smartrecruiters.com/Intelerad/744000139120899-system-support-specialist-i-linux-?oga=true&trid=8dc3fc18-7d27-474f-af15-47b783076ace ## About the Role * Bachelor's degree in Computer Engineering, Information Technology, or a related field, or equivalent experience. * Minimum 1-2 years of experience in Healthcare IT, with exposure to radiology systems support or a closely related technical discipline. * Working knowledge of PACS, RIS, VNA, and medical imaging workflows. * Familiarity with DICOM, HL7, IHE, and healthcare interoperability standards. * Experience with Windows Server environments (2012, 2016, 2019, 2022+), networking fundamentals, and SQL Server or Oracle databases. * Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow. * Strong analytical and problem-solving skills with ability to diagnose technical issues efficiently and escalate appropriately. * Clear, professional communication skills with the ability to engage effectively with both technical and clinical personnel. * Ability to manage multiple priorities in a fast-paced healthcare environment, working both independently and collaboratively. * Understanding of cybersecurity best practices and HIPAA compliance requirements. Preferred Qualifications & Special Requirements * Industry certifications in relevant technical domains (e.g., Microsoft, VMware, Cisco). * Working knowledge of Linux architecture and PostgreSQL. * Exposure to scripting or automation for system administration tasks (PowerShell, Bash, or Python). * Knowledge of cloud-based medical imaging solutions or telemedicine technologies. * Fluency in French or other languages, or equivalent. * Willingness to work evening and weekend shifts as part of a regular schedule rotation. * Participation in on-call rotation with availability for overtime, holidays, and weekends as required. * Ability to handle sensitive patient data in compliance with applicable privacy regulations ## Description The System Support Specialist I is an integral member of the Client Support team, responsible for delivering reliable, responsive technical support for Intelerad's radiology IT systems deployed across hospitals, clinics, and imaging centers. This role requires solid foundational knowledge of Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), and medical imaging workflows. Working closely with radiologists, technologists, and IT teams, the System Support Specialist I diagnoses and resolves technical issues that directly impact patient care delivery - helping to minimize system downtime and keep clinical workflows running efficiently., * Deliver technical support and troubleshooting for radiology IT systems including RIS, PACS, and Vendor Neutral Archives (VNA), ensuring system availability and performance that supports uninterrupted patient care delivery. * Collaborate with clinical and IT stakeholders - including radiologists and technologists - to diagnose system issues, streamline workflows, and implement solutions that improve operational efficiency and the end-user experience. * Support healthcare interoperability standards including DICOM, HL7, and IHE to maintain seamless integration between imaging systems and electronic health records. * Accurately document all troubleshooting activities, resolutions, and technical procedures, contributing to a shared knowledge base that drives continuous improvement and team effectiveness. * Participate in on-call rotation to provide support outside standard business hours, including evenings, weekends, and holidays as required, ensuring 24/7 availability for critical healthcare operations., Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act ("ADA")as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines "disability" as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)