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# Desktop Support Analyst

- **Company:** Robert Half
- **Location:** New Castle, PA, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Configuration Management, Desktop Computing, Peripherals
- **Published:** July 9, 2026
- **Apply:** https://www.juju.com/job/00000000gessc6

## About the Role

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

Description We are looking for a Desktop Support Analyst to join a manufacturing environment on a contract assignment. This onsite role is ideal for a hands-on team member who can provide dependable end-user support, troubleshoot workstation issues, and help maintain a stable desktop computing environment. The position will support daily technical operations while assisting with a Windows 11 deployment across the organization during a 5-month engagement., * Provide onsite desktop support for employees by diagnosing and resolving hardware, software, and peripheral issues in a timely manner.

 * Install, configure, and maintain Windows-based workstations, ensuring devices are set up according to operational standards.

 * Support the rollout of Windows 11 by preparing machines, assisting with upgrades, and addressing post-deployment user issues.

 * Manage user account and access-related requests within Active Directory, including basic permissions and account support tasks.

 * Perform device imaging, configuration updates, and asset setup activities to keep end-user equipment ready for business use.

 * Troubleshoot Windows 10 and Windows 11 environments to restore functionality and minimize disruption to daily operations.

 * Coordinate with internal teams to escalate more complex technical incidents and help drive issues through resolution.

 * Document support activities, recurring problems, and technical solutions to improve service consistency and future troubleshooting. Requirements * Hands-on experience providing desktop support in an onsite business environment.

 * Working knowledge of computer hardware, including installation, diagnosis, and replacement of common components and peripherals.

 * Experience supporting Microsoft Windows 10 and Windows 11 operating systems.

 * Familiarity with Active Directory for user account administration and access support.

 * Understanding of configuration management practices related to workstation setup and maintenance.

 * Ability to troubleshoot technical issues methodically and communicate solutions clearly to end users.


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