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# IT Support Specialist I

- **Company:** El Centro Del Barrio
- **Location:** San Antonio, TX, United States
- **Experience:** Experienced
- **Salary:** $43,680.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Software Applications, Desktop Computing, Network Security, Microsoft Office, Enterprise Software Applications, Computer Network Technologies, Tablet Computers, Computer Equipment, Information Technology, Cisco
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=aac35073ebad519b

## About the Role

Education, Certifications and/or Experience:

 * Associates degree in an IT concentration or minimum two years of work experience in an IT environment with an emphasis on hardware and application support

Professional IT certifications preferred

Knowledge:

 * Proficiency of computer hardware and software application concepts
 * Familiarity with networking technologies
 * Help desk and/or call center environment experience desired
 * Ability to work in a highly dynamic work environment
 * Ability to handle concurrent assignments
 * Good organizational skills and high attention to detail
 * Good verbal and written communication skills
 * Good interpersonal skills
 * Ability to operate a motor vehicle

PHYSICAL REQUIREMENTS

 * Ability to perform the essential functions of the position
 * Ability to meet the attendance requirements of the position
 * Ability to sit, stand, stoop and bend to perform job duties
 * Ability to lift and move reasonably heavy equipment assisted and unassisted
 * Ability to deliver excellent customer service

## Description

The IT Support Specialist I provide on-site and remote support for application and hardware issues, * Routinely travels between various sites to support workstations and users

 * Provides professional and efficient customer service while engaged in the clinical environments and performs duties with a low level of technical supervision
 * Installs and supports various types of hardware. Supported hardware includes Dell desktop & notebook computers, HP printers, Apple IOS devices, Otech tablets, Fujitsu document scanners and Cisco IP phones
 * Provides support for NextGen medical EHR/EPM and dental EDR applications
 * Provides support for Microsoft Windows, Microsoft Office and other software packages
 * Provides technical assistance for meetings and presentations
 * Performs inventory duties of hardware and software assets
 * Performs account management of IT systems
 * Creates detailed documentation of work performed
 * Performs non-routine assignments of substantial variety and complexity given defined objectives
 * Keeps up to date on all agency systems but may specialize in specific areas of expertise
 * Supports network security and privacy of all agency data that is consistent with Joint Commission standards and agency policies
 * Occasionally expected to work after hours and weekends


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