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# Senior Windows Server & Desktop Support Technician

- **Company:** INFOTEL SYSTEMS, INC.
- **Location:** Henrico County, VA, United States
- **Experience:** Expert
- **Salary:** $87,000.0 - $115,000.0
- **Contract:** Permanent contract
- **Skills:** Proxmox, Microsoft Windows, Access Control List, Active Directory, Remote Backup Services, VoIP, Microsoft Outlook, Cloud Computing, CompTIA Network+, Dynamic Host Configuration Protocol, Linux, Distributed File Systems, Disaster Recovery, Domain Name System (DNS), Multi-Factor Authentication, VMware ESX Servers, Hyper-V, Internet Information Services (IIS), Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Office, Windows Servers, Network Attached Storage (Server Appliance), Performance Tuning, Windows PowerShell, Remote Desktop Services, Azure Active Directory, Trend Micro, Remote Service Software, Information Technology Security Auditing, Microsoft SharePoint, SQL Databases, TCP/IP, TeamViewer, User Provisioning Software, Virtual Local Area Networks, Virtualization Technology, Software Vulnerability Management, Backup and Restore, Batch Scripting, Wireless Networks, Paessler PRTG Monitoring Tools, Firewalls (Computer Science), Patch Management, Firewall Services Module, Veeam
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b127e1ae482794d9

## About the Role

* Excellent troubleshooting skills
 * Strong analytical thinking
 * Outstanding customer service
 * Able to work independently
 * Excellent documentation skills
 * Team-oriented
 * Organized and detail-oriented
 * Able to manage multiple priorities
 * Calm under pressure
 * Strong communication skills, * Linux OS: 2 years (Required)
 * Windows Server Repair: 5 years (Required)

License/Certification:

 * CompTIA A+ (Required)
 * CompTIA Network+ (Required)

## Description

* Windows Server 2016- 2025
 * Active Directory Domain Services
 * Group Policy Management
 * DNS, DHCP, DFS
 * File and Print Services
 * Remote Desktop Services
 * IIS Web Server
 * Windows Server migrations
 * Performance tuning
 * Server hardening
 * Patch management
 * Disaster recovery

Microsoft 365 & Cloud

 * Microsoft 365 Administration
 * Exchange Online
 * Azure Active Directory (Entra ID)
 * SharePoint Online
 * OneDrive
 * Multi-Factor Authentication
 * Conditional Access
 * User provisioning

Desktop Support

 * Windows 11 Pro
 * Microsoft Office Suite
 * Outlook
 * Printer troubleshooting
 * Laptop deployment
 * Desktop deployment
 * Hardware diagnostics
 * Imaging
 * Software installation
 * Driver management
 * Performance optimization
 * Virus and malware removal

Virtualization

 * Hyper-V
 * VMware ESXi
 * Proxmox

Networking

 * TCP/IP
 * VLANs
 * DNS
 * DHCP
 * VPN
 * Firewall configuration
 * Wireless networking
 * Routing and switching fundamentals
 * Network troubleshooting
 * Structured cabling

Backup & Disaster Recovery

 * Veeam Backup & Replication
 * Synology Backup
 * Cloud backup services

Security

 * Endpoint protection
 * Microsoft Defender
 * Trend Micro
 * Windows Firewall
 * Security auditing
 * Patch management
 * User permissions
 * Access control Lists (ACL)
 * Ransomware mitigation
 * Vulnerability remediation

Remote Support Tools

 * RDP
 * TeamViewer
 * N-Able Nsight
 * Paessler PRTG

Additional Technologies

 * PowerShell
 * Batch scripting
 * SQL basics
 * VoIP support
 * Network-attached storage
 * UPS systems


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