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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Account Specialist - Isolation Valves - **Company:** Puffer-Sweiven LP Inc. - **Location:** Houston, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Business Systems, Databases, PC Tools, Information Management, Microsoft Office, Salesforce.Com - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f93adc5359d34df2 ## About the Role Education/Knowledge: * Bachelor's degree preferred, or combination of applicable technical education and experience in a customer service environment. * Strong Knowledge of various Isolation Valve offerings, sizing and selecting the proper actuation products and strong understanding of the chemical/petroleum refining industry. Experience/Skills: * 3-5+ plus years Inside Sales experience in an industrial sales environment, preferably selling/servicing isolation valves, which includes direct customer interface and customer service. * Experience with Salesforce, MS Office including MS Word and Excel. * Excellent telephone and writing skills. * Strong information management skills, including personal computer skills., * Good written and verbal communication skills and demonstrated ability to communicate and coordinate with a cross section of other employees, principals and customers. * Experience sizing pneumatic and electric actuators for isolation valves. * Experience sizing/selecting controls for pneumatic panels. * Strong customer service skills, including the ability to build rapport and trust with customers and other employees. Strong interpersonal skills. * Strong selling skills. * Demonstrated ability to develop price quotations for products. Good Math Skills. * Good conflict resolution and problem solving skills. * Good self-management skills to include dependability, initiative, innovation, professionalism, and organization skills. * Good Follow-through skills to include follow up on quotes and customer satisfaction. * Strong Multi-Tasking skills. * Solid Mechanical Aptitude. ## Description As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Oil & Gas Automation * Reliability Solutions & Services * Pressure Management * Specialty Pumps & Rotating Equipment * Instrumentation * Maintenance & Repair Services, * Assists the customer in buying Isolation valve decisions through solid commercial knowledge, strong technical knowledge and customer support experience. * Determines selling price of equipment and services available from the Company by utilizing manufacturer supplied tools as well as Company business systems. * Interacts with customers on a day-to-day basis by telephone and email. * Maintains contact with customers using proactive calling and follow-up. * Communicates with customers over the phone. Provides customers with product information, coordinating follow-up activities and documenting customer information in the sales database. * Conducts customer needs assessments, identifies opportunities, and provides solutions. * Creates, maintains and follow-up on quotes achieving a high conversion rate to actual orders. * Maintains and updates annual agreements with assigned customer base. * Enters orders, checks delivery status, expedites orders for clients and develops customer relationships. * Keeps abreast of all products presented and services performed by the Company. * Works closely with Accounts Receivables to ensure timely payments. * Ensures correct technical solutions are offered to the customers by consulting with the Isolation Valve Specialist for the most difficult applications. * Performs related duties as required. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Humanoid Runs Wild, Google Rewrites Headlines and Slow AI - Justin Halsall and Schepp](https://www.wearedevelopers.com/videos/1843-humanoid-runs-wild-google-rewrites-headlines-and-slow-ai-justin-halsall-and-schepp) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)