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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator - **Company:** Llc Laurel - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $90,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Backup Devices, Cloud Computing, Reliability of Systems, Information Technology, Gsuite - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b67fcd2e8245a367 ## About the Role * 5-7 years of experience working within IT functions and systems administration * Broad, hands-on systems administration experience: networking, endpoint management, identity/access, and cloud-based productivity suites (Google Workspace or similar) * Practical security fundamentals - knows how to harden a network and protect data without needing a large team to do it * Experience building or significantly improving a helpdesk or IT support process, not just running one that already exists * Comfortable managing outside vendors and contractors, holding them accountable to scope and timeline * Self-directed, comfortable owning IT as a function of one, remotely, without a bench of specialists to lean on * Clear, plain-language communicator, able to explain technical risk and tradeoffs to non-technical leadership * Experience in a legal, financial, or other regulated professional-services environment * Familiarity with Clio or comparable legal practice management software * Prior experience going from an MSP-supported environment to an in-house model, or vice versa ## Description We're a fast-growing, AI-native law firm, and we're building the infrastructure to match. As we scale, we need a true jack-of-all-trades IT leader who can walk in and own it all - someone who thrives on variety, moves fast, and wants real ownership rather than a narrow lane. This is a build role, not a maintenance seat. You'll lead the projects that keep our systems reliable and our data locked down, bring in outside help when it makes sense, and stand up a helpdesk model from a blank page. You'll report directly to the Head of Platform and have real latitude to build IT the way you think it should work., * Lead IT projects end to end, from scoping through rollout, covering network reliability, data protection, and security hygiene * Own a prioritized security roadmap and drive it forward, closing gaps rather than just flagging them * Keep the network, endpoints, and core systems running, monitored, and documented Helpdesk Support Model * Design and stand up the firm's helpdesk process from scratch: intake channels, ticketing, triage, prioritization, response targets, escalation paths, and a self-service knowledge base * Be the front line for day-to-day IT support requests until the helpdesk model is running, then keep it operating smoothly Vendor and Contractor Coordination * Coordinate outside vendors and contractors as needed (e.g., specialized security or infrastructure work), managing scope, timelines, and handoffs * Make sure vendor-delivered work gets documented and absorbed into firm process rather than creating ongoing dependency Security and Data Protection * Implement and maintain quality security practices across endpoints, identity, and data * Own data backup, recovery, and access-control practices * Support compliance and diligence needs as the firm scales ## Related Videos - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [Hate organising your photos? 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