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# Senior Manufacturing Solutions Engineer

- **Company:** Tulip Interfaces, Inc.
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $120,000.0 - $150,000.0
- **Contract:** Permanent contract
- **Skills:** Interoperability, Information Technology
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=119b2be0e8d609a3

## About the Role

You've seen the challenges of day-to-day manufacturing operations firsthand - the inefficiencies, the untapped potential, and everything in between. You believe technology should make people's jobs better, not harder, and you're energized by the challenge of making that happen. You're humble, curious, and just as comfortable presenting to a C-suite executive as you are walking a production line. You thrive in fast-moving environments, take ownership of what you build, and genuinely care about the customers you work with., * 6-8+ years of experience in manufacturing, operations technology, or a related field, with demonstrated customer-facing project leadership

 * Experienced in Operations Technology, including MES, ERP, or similar systems; architecting and implementation experience is a strong plus
 * Experienced in system and device integration in the manufacturing industry
 * Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities
 * Strong project management, organization, and communication skills - written and verbal - with experience managing enterprise-level engagements
 * 25% travel expected within North America
 * BS in Engineering or similar field

## Description

* Partner with customers to deeply understand their operational challenges, goals, and success criteria - supporting solution architecture for their specific processes
 * Work side-by-side with customers and partners to develop, configure, and implement Tulip solutions
 * Support delivery of enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes
 * Build and maintain trusted relationships across customer organizations, from the shop floor to the C-suite
 * Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care
 * Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through complex implementation decisions
 * Serve as a consistent voice of the customer internally - surfacing insights, patterns, and feedback to Product and Engineering teams
 * Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks

Key Collaborators

 * Account Executives
 * Customer Success Managers
 * PreSales Engineering
 * Product Management & Engineering
 * Professional Services Team


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