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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hardware Technician - **Company:** Ensono - **Location:** Omaha, NE, United States (Remote available) - **Experience:** Expert - **Salary:** $55,000.0 - $86,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, IBM System I, Microsoft Azure, Big Data, Unix, Cloud Computing, Cloud Engineering, Data Centers, Data Center Infrastructure Management (CIM), Linux, Hyper-V, Issue Tracking Systems, Networking Hardware, Mainframes, Windows Servers, Network Architecture, Virtualization Technology, Google Cloud, Computer Network Operations, Software Troubleshooting, Computer Equipment, Information Technology, Hardware Infrastructure, Vmware - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=95447c3538a25d0d ## About the Role * 5+ years of data center hardware experience with demonstrated technical leadership * Advanced knowledge of cable installation, fiber and copper technologies, and structured cabling standards * Extensive hands-on experience with computer hardware internals, server components, and network equipment * Proficiency with mainframe installations and terminology (AS/400, S/390) * Proven ability to troubleshoot complex hardware failures and perform root cause analysis * Expert understanding of raised floor management in medium to large-scale data center environments * Knowledge of industry best practices for data center operations, including redundant power systems, environmental controls, and security systems * Strong proficiency in computer equipment specifications for power and cooling needs * Excellent communication skills with ability to mentor junior staff and coordinate with vendors * Ability to work independently with minimal supervision and lead technical projects * Physical ability to lift 50lbs and work in raised-floor environments * High school diploma or equivalent required Bonus Qualifications * Associate's degree in Computer Science, Information Technology, or related field * A+, Network+, Server+, or CCNA certifications * Experience with Production control activities, Network Operations Center (NOC), or Service Desk operations * Working knowledge of multiple operating systems including UNIX, Linux, Windows Server, and legacy mainframe platforms * Experience managing remote data centers and coordinating distributed support teams * ITIL Foundation certification or equivalent service management knowledge * Experience with DCIM (Data Center Infrastructure Management) tools * Knowledge of virtualization technologies (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud) * Previous experience training or mentoring junior technical staff ## Description As a Senior Hardware Tech at Ensono, you will serve as a technical leader and escalation point for complex hardware operations within mission-critical data center environments. Building on advanced expertise in raised-floor data center operations, you will lead server implementation and decommissioning projects, troubleshoot complex hardware failures, and mentor junior technicians in best practices. You'll take ownership of intricate rack and stack operations, manage multi-site data center infrastructure remotely, and ensure seamless coordination with vendor partners and remote support teams. Your deep knowledge of legacy and modern technologies-from mainframe systems to current network infrastructure-combined with your ability to analyze root causes and implement preventative measures, will directly safeguard the reliability of our clients' technology operations and enable them to Do Great Things., * Lead complex hardware installation, troubleshooting, and repair activities for servers, network devices, and mainframe equipment in secure, raised-floor data center environments * Serve as technical escalation point for hardware failures and unique situations requiring advanced troubleshooting expertise * Design and update raised floor plans and cabinet layouts to optimize power, cooling, and connectivity for business growth * Manage remote data center operations through customer portals and coordinate effectively with local hands-and-feet support teams * Mentor and provide guidance to associate-level hardware technicians on proper installation techniques, troubleshooting methodologies, and industry best practices * Perform root cause analysis on recurring hardware issues and implement preventative measures to reduce future problems * Maintain comprehensive documentation of hardware configurations, connectivity, and problem resolution in ticketing systems * Lead 3rd party vendor activities and ensure SLA compliance for hardware maintenance * Verify and validate power connections, status lights, cable installations, and labeling standards across all data center equipment * Execute seamless shift handoffs by transferring ownership of ongoing projects, requests, and incidents through detailed verbal and written documentation * Travel to local data centers to provide on-site technical support and leadership when needed * Apply proficient working knowledge of raised floor management, fiber and copper cabling, power and cooling specifications, and redundant infrastructure systems * Support mainframe (AS/400, S/390), UNIX, Windows, and modern cloud infrastructure installations and operations ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)