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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager - IT - **Company:** World Wide Technology - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $140,400.0 - $175,500.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, DevOps, Information Technology Operations, System Availability, Information Technology - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6b35e5973c290004 ## About the Role Do you have experience in Vendor relationship management?, * A minimum of 10 years' progressive experience in a related field * Demonstrated success leading enterprise-scale IT initiatives and complex operations in a hybrid or matrixed environment * Proven ability to align technology initiatives with business strategy and to drive cross-functional results * Familiarity with Agile, DevOps, and ITIL frameworks * Experience leading hybrid teams and global vendor partnerships * Experience working in or with large, distributed enterprise environments * Proven ability to align technology initiatives with business strategy and to drive cross-functional results * Up to 20% travel (Domestic & International) ## Description We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!, The Senior IT Manager is an integrator of people, process, and technology - a strategic leader, problem solver, and trusted advisor. This role requires broad technical expertise, exceptional leadership capabilities, and the ability to drive enterprise level initiatives that align with business goals. As both a visionary and executer, the Senior Manager blends strategic foresight with operational discipline to lead transformational efforts across IT services and solutions. In our high-tech company, this Senior Manager will oversee multiple IT Teams comprised of 20-50 IT professionals, responsible for delivering critical business initiatives, enhancing existing platforms, and maintaining reliable IT operations. The ideal candidate will have a strong foundation in technology delivery, proven experience managing high-performing teams, and a track record of enabling business value through IT. This role is central to shaping the future of enterprise IT at scale - with a strong emphasis on cross-functional leadership, strategic planning, stakeholder engagement, and continuous improvement. This job description describes the general nature and level of work required by the position. It is not intended to be an all inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position., * Strategic Leadership: Define and execute the strategic direction for your portfolio in alignment with broader enterprise goals. Serve as a key contributor to the overall IT strategy and roadmap, balancing near-term demands with long-term innovation and scalability. * Team Leadership & Development: Lead, mentor, and develop a diverse team of IT professionals. Foster a culture of accountability, innovation, and continuous learning. Set performance expectations and support career development through coaching and feedback. * Portfolio & Project Delivery: Oversee execution of enterprise projects, product enhancements, and digital initiatives. Ensure successful delivery of complex IT programs on time, within scope, and aligned to business priorities. * Operational Excellence: Ensure high availability, performance, and reliability of IT services. Implement and mature operational practices to support continuous service delivery, incident response, change management, and risk mitigation. * Stakeholder Engagement: Build and maintain strong partnerships with business leaders across departments. Act as a consultant and change agent, translating business needs into technology strategies and actionable solutions. * Business Outcomes & Value Realization: Drive measurable business impact through the integration of people, process, and technology. Identify and capitalize on opportunities to improve efficiency, quality, or customer experience through IT capabilities. * Governance, Compliance & Risk Management: Ensure all team activities adhere to internal controls, compliance standards, and cybersecurity policies. Proactively identify risks and lead mitigation planning across projects and operations. * Vendor & Budget Oversight: Manage relationships with external partners and service providers. Oversee budgets, resource planning, and vendor performance to ensure alignment with cost, quality, and service expectations. * Continuous improvement and innovation: Identify and champion opportunities for process improvements, automation, and adoption of best practices. Leverage emerging technologies and a balanced people-process-technology approach to create synergies that improve business outcomes. Foster a culture of innovation by encouraging the team to explore new ideas and solutions that enhance service delivery or productivity. ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Autonomous microservices with event-driven architecture](https://www.wearedevelopers.com/videos/1052-autonomous-microservices-with-event-driven-architecture) - [Attract and Retain Talent: Strategies that Work](https://www.wearedevelopers.com/videos/1479-attract-and-retain-talent-strategies-that-work) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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