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# Senior Hardware/Software Technician

- **Company:** Chenega Corporation
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Salary:** $85,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Virtual Private Networks (VPN), Microsoft Office, Software Engineering, SC Clearance, Information Technology
- **Published:** July 20, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9045757/senior-hardwaresoftware-technician

## About the Role

* Associate degree OR
 * Bachelor's (preferred) degree from an accredited institution
 * High school diploma or GED equivalent, and an additional 5+ years of experience can be substituted for a degree
 * IT certifications: CompTIA Certification A+, Network+ or Security+
 * Secret clearance required

Knowledge, Skills, and Abilities:

 * Ability to make informed and independent decisions that impact the efficiency, security, and functionality of the technology infrastructure.

## Description

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.

The Senior Hardware/Software Technician supports, monitors, tests, and troubleshoots hardware and software problems with the SSP network.

Responsibilities

 * Recommend and schedule repairs.
 * Provide end-user support for all SSP network-based applications.
 * Install and configure workstations, laptops, and iPhones.
 * Troubleshoot VPN issues with SSP-furnished equipment.
 * Provide Windows operating system support - Windows 10 installation, patching, troubleshooting, and deployment.
 * Research and troubleshoot issues with Microsoft Office 2010/2013/2016.
 * Install and troubleshoot issues with a variety of SSP-specific developed and 3 rd party software.
 * Collaborate with other onsite contractors to manage and contain network spillages.
 * Work with the SPCIO office to prepare for IT Accreditation and cybersecurity inspections.
 * Provide guidance and mentorship to junior technicians or IT staff.
 * Independently diagnose and resolve complex hardware and software issues.
 * Use critical thinking and problem-solving skills to determine the root causes and implement effective solutions.
 * Plan and manage IT projects independently, including resource allocation, timelines, and risk assessment, to ensure successful project completion.
 * Independently maintain comprehensive records and documentation of IT configurations, changes, and incidents. Use this information for auditing, reporting, and decision-making purposes.
 * Manage IT budgets and make decisions regarding expenditures, including procurement of hardware and software licenses, within budget constraints.
 * Other duties as assigned.


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