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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** PPRO - **Location:** Chicago, IL, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), PHP (Programming Language), Application Programming Interfaces (APIs), Business Logic, Code Review, JSON, Python (Programming Language), CURL, Scripting, Cloud Platform System, Postman, Restful APIs, Webhooks - **Published:** July 31, 2026 - **Apply:** https://jobs.lever.co/ppro/a7fda40f-f6ab-42b5-a647-75c0a2e7f8ae/apply ## About the Role * Experience: 5+ years of experience in a customer-facing solutions engineering, technical sales, or integration consulting role within payments, fintech, or e-commerce. * Technical Aptitude: Strong hands-on experience working with REST APIs, webhooks, JSON payloads, and API testing tools (e.g., Postman, cURL). You don't need to be a full-stack developer, but you must speak the language of engineers. * Payments Domain Knowledge: Deep understanding of global payment infrastructure, cards vs. local payment methods (LPMs), processing flows, authorization mechanics, and Merchant of Record / acquiring models. * Commercial Presence & Candid Communication: Exceptional presentation skills with a proven track record of handling tough technical Q&A, managing technical conflict gracefully, and building long-term trust with technical and commercial executives. * RFP Mastery: Proven ability to manage and deliver high-quality technical RFP responses under commercial deadlines., * Scripting / Coding Ability: Working knowledge of a web-oriented programming language (e.g., JavaScript, Python, PHP, or Java) to review code samples or build quick proof-of-concept integrations. * Cross-Border Expertise: Hands-on experience with cross-border e-commerce dynamics, local acquiring rails across the Americas, EMEA, or APAC, and regional checkout behaviors. * Platform Migration Experience: Experience helping enterprise clients transition from legacy, multi-endpoint architectures to modern, unified APIs. * Multilingual Skills: Fluency in additional languages (such as Spanish or Portuguese) is a plus., Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year ## Description * Technical Single Point of Contact: Lead technical engagement during the pre-sales process, representing PPRO in high-exposure merchant workshops and pitch meetings. * RFP/RFI Technical Ownership: Own and author the technical, security, and architectural responses for enterprise RFPs and RFIs. * The Strategic Bridge: Translate complex merchant business logic, checkout flows, and developer constraints into tailored technical solutions built on PPRO's services. 2. Platform Modernization & Solution Scoping * Migration & Modernization Partner: Guide existing and prospective merchants through platform evolution-explaining the architectural advantages of migrating to our unified global platform (GAPI), adopting modern payment rails (such as Pix, iDEAL, or regional e-wallets), or leveraging our Merchant of Record (MoR) model. * Developer Advocacy: Act as a peer to prospective engineering teams. Demystify payload logic, webhook handling, and integration workflows to remove technical friction early in the sales cycle. * Product Feedback Loop: Serve as the technical voice of the customer internally, collaborating with Product, Engineering, and Commercial Ops to refine platform capabilities based on real-world merchant requirements. 3. Integration Scoping & Go-Live Enablement * End-to-End Implementation Scoping: Define integration requirements, test payloads, and assist merchant developers using tools like Postman to ensure a seamless build out. * Go-Live Support: Oversee technical testing and initial production transaction flows, providing business-hours escalation support during launch phases before handing off to TAM. * Special Projects: Lead targeted technical initiatives to help long-standing customers adopt new PPRO products, payment methods, or regional connections quickly. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Don’t Insert Crazy! On cURL and AI Slop - Daniel Stenberg](https://www.wearedevelopers.com/videos/1796-don-t-insert-crazy-on-curl-and-ai-slop-daniel-stenberg) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Capture the Flag 101](https://www.wearedevelopers.com/videos/416-capture-the-flag-101) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers)