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# Full Stack Development

- **Company:** CareerCircle
- **Location:** Columbia, SC, United States
- **Experience:** Experienced
- **Salary:** $39,520.0 - $41,600.0
- **Contract:** Temporary to permanent
- **Skills:** Artificial Intelligence, Computer Literacy
- **Published:** July 30, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/sc/columbia/abe42b39-6060-472f-82a3-2371eb94264d

## About the Role

Leadership
Compassion
Communication
Accountability
Outbound Calls
Detail Oriented
Professionalism
Problem Solving
Customer Service
Telephone Skills
Rapport Building, customer service experience, call center, insurance environment, voluntary benefits, Customer- focused mindset and dedication to providing exceptional service to employees

 - Accepts accountability

 - Outstanding effective and service focused communication skills both verbal and written, Compassion
Communication
Accountability
Outbound Calls
Detail Oriented
Professionalism
Problem Solving
Customer Service
Telephone Skills
Rapport Building

## Description

The CWB Representative role supports the CWB contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment demonstrate attention to detail excel in communication and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition assisting with functions that include but is not limited to:

Responsibilities

 - Provide superior customer experience via incoming telephone calls in a fast-paced automated high-volume contact center environment

 - Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner

 - Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments

 - Ability to navigate multiple systems and applications to research analyze and resolve requests inquiries

 - Maintain performance and quality standards

 - Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience

 - Ability to learn the basic concepts of personal lines insurance principles and company products offered to our CWB customers

 - Work collaboratively with team members and business partners to provide a positive customer experience for our caller

 - Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST work overtime and weekends as needed

-Assist with special requests as needed

 - Complete additional tasks and other projects/duties as assigned, Artificial Intelligence
Business Transformation
Personal Lines Insurance
+0
Contact Center Representative
TEKsystems

Columbia, SC*On-Site

Writing
Empathy
Operations
Leadership
Multitasking
Communication
Inbound Calls
Team Oriented
Accountability
Outbound Calls
Professionalism
Problem Solving
Customer Service
Spanish Language
Computer Literacy
Customer Inquiries
Quality Management
Business Valuation
Financial Services
Full Stack Development
Artificial Intelligence
Business Transformation
Administrative Functions
+0
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