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# Technical Analyst I

- **Company:** HCA Healthcare Inc.
- **Location:** Richmond, VA, United States
- **Experience:** Starter
- **Salary:** $51,896.0 - $81,286.0
- **Contract:** Permanent contract
- **Skills:** Macintosh Computers, Information Systems, Databases, Microsoft Software, Information Technology
- **Published:** July 2, 2026
- **Apply:** https://dejobs.org/x/x/469ABE0630994C9BA91B76245709882F/job/

## About the Role

* Bachelor's degree in information systems or a healthcare-related field is preferred.
 * One year of IT experience is required.
 * A+ and Microsoft Product certifications are preferred.
 * Valid state driver's license is required.
 * Occasional Intermittent Local Travel Required

## Description

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range., The Technical Analyst implements and supports facility and division desktop equipment and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel. You will provide support to other division and facility IT personnel, as warranted, and participation in 24x7 on-call support is required based on division IT staff rotation., * Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users.

 * You will analyze and provide hands-on support for simple to moderate inquiries.
 * You will log and track problems; review problem tracking databases.
 * Perform facility-based moves, adds, and changes (MACs), as needed.
 * You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures.
 * Aid and train users on division and facility technology.


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