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# NOC Engineer

- **Company:** Proofpoint
- **Location:** Draper, UT, United States
- **Salary:** $65,395.0 - $89,981.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Bash Shell, Bugzilla, Command-Line Interface, Complex Networks, Data Centers, Linux, Monitoring of Systems, Issue Tracking Systems, Python (Programming Language), Nagios, Shell Script, Computer Network Operations, Programming Languages
- **Published:** July 7, 2026
- **Apply:** https://proofpoint.wd5.myworkdayjobs.com/ProofpointCareers/job/Draper-UT/NOC-Engineer_R14388

## About the Role

* Previous experience of working within a Network Operations Center (NOC) or Operations environment.
 * Knowledge of Linux (command line).
 * Previous experience with bash and or Python or other Linux scripting/ programming languages.
 * Previous experience with monitoring tools (Nagios preferred.) Familiarity with trouble ticketing systems (Jira, lighthouse, Bugzilla, etc.) Experience troubleshooting Linux.
 * Exceptional interpersonal, communication, initiative, and leadership abilities.
 * Effective analytical, planning, organizational, and documentation skills.
 * Proven ability to multitask and prioritize while under pressure.
 * Experience working with Fortune Global 500, highly integrated, multi-vendor ecosystems with OC to OC communications.
 * LINUX and/or MS certifications are an asset
 * US citizenship required

## Description

As an Operations Engineer, you will be part of an international team that monitors and maintains more than 14,000 servers, and 250 network devices located in more than 8 data centers worldwide. NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a timely and efficient manner while maintaining a 99.99% uptime rate for all systems. Given the global nature of our business our Engineers work in a rotating shift pattern.

Work Schedule: 12:00PM - 11:00PM (Mountain Time), four day workweek

Your day-to-day

 * Monitor internal and production systems and escalating/paging level two engineers.
 * Work trouble tickets effectively and efficiently and engage Engineering, Support, QA, and other personnel in accordance with established processes and procedures.
 * Document problem descriptions and provide detailed problem diagnosis with accuracy and in compliance with established practices.
 * Review and update the status of problems in trouble-ticketing system.
 * Assist in maintaining Operations documentation including support guides, knowledge base articles, and procedures.
 * Participate in the transfer of information from one shift to the next.


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