> Markdown version of [/jobs/ext/1723357-facility-operations-center-engineer-adc-infraops-foc](https://www.wearedevelopers.com/jobs/ext/1723357-facility-operations-center-engineer-adc-infraops-foc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Facility Operations Center Engineer, ADC InfraOps FOC - **Company:** Amazon.com, Inc. - **Location:** Denver, CO, United States - **Salary:** $76,960.0 - $135,200.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Data Centers, RAID, Microsoft Office, AWS Data Analytics - **Published:** July 3, 2026 - **Apply:** https://www.nettemps.com/it/en/W98515D66D13D17583B.ntap ## About the Role The Data Center Infrastructure Operations organization is looking for an individual with proven skills to help support our Facility Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate should have a basic understanding of Infrastructure, have proficient computer and communication skills. The successful candidate will be responsible for providing assistance and support to the onsite operations teams. The position will help ensure overall availability and reliability to meet or exceed defined service levels. If you are passionate about the customer experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the place for you! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work., BASIC QUALIFICATIONS - 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues and 1+ years of customer facing IT role or physical security systems/infrastructure work experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and applications experience ## Description Able to properly respond, acknowledge, investigate, and dispatch critical alarms - Monitor the facility infrastructure platform - Perform change management tasks - Create and issue tickets - Follow verbal and written directions - Have an intermediate level of understanding of critical infrastructure - Proficient computer and communication skills - Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays and overtime shifts) A day in the life The Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center's critical physical facilities infrastructure systems. We support availability by assisting internal teams in communicating prompt and accurate alarm and event notifications. The FOC ensures safety across all AWS data centers by enforcing Change Management policies and is the communication hub during emergency and normal operations. About the team The Facility Operations Center (FOC) is a singular support team which proactively monitor the life-safety systems and the infrastructure equipment alarms (eg, chillers, temperature sensors, generators, UPSs, switchgear, breakers, PDUs, and ATSs) that provides power and cooling to the platform 24x7x365. We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations. ## Related Videos - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Reliable scalability: How Amazon.com scales on AWS](https://www.wearedevelopers.com/videos/983-reliable-scalability-how-amazon-com-scales-on-aws) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [How Your Bundle Size Affects The Climate](https://www.wearedevelopers.com/videos/308-how-your-bundle-size-affects-the-climate) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Dev Digest 162: AI careers, MCP, AWS best practices & floppy sweaters](https://www.wearedevelopers.com/magazine/571-dev-digest-162-ai-careers-mcp-aws-best-practices-floppy-sweaters) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story)