> Markdown version of [/jobs/ext/172492-product-owner-customer-ai](https://www.wearedevelopers.com/jobs/ext/172492-product-owner-customer-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner, Customer AI - **Company:** ULTA Salon, Cosmetics & Fragrance, Inc. - **Location:** Bolingbrook, IL, United States - **Experience:** Experienced - **Salary:** $88,200.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** A/B Testing, Agile Methodology, Artificial Intelligence, Data Analysis, Confluence, JIRA, Scrum Methodology, Recommender Systems, Release Management, Microsoft SharePoint, Information Technology, Optimization Algorithms, Data Analytics, Figma, Machine Learning Operations, Virtual Agents - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7287d66e58d38803 ## About the Role Do you have experience in Release management?, * Bachelor's degree in Computer Science, Engineering, Business, or related field required * 4+ years relevant work experience, including 2+ years in a product owner role and experience operating in an agile (scrum) environment and AI/ML, personalization, or digital product recommendations. * Strong understanding of recommendation systems, predictive modeling, and optimization techniques. * Experience working with data science teams to design, test, and deploy models into production. * Knowledge of digital customer experiences, personalization strategies, and eCommerce or retail merchandising. * Experiencing using tools, such as Jira, Confluence, Figma, and SharePoint * Experience leading teams in an agile setting such as facilitating ceremonies, managing a backlog, developing a release plan, and writing user stories. * Domain-specific expertise to support backlog development and blocker resolution * Strong collaborator with cross-functional teams across design, product, & technology * Strong communication skills with ability to influence stakeholders, communicate complex concepts, and align the organization on required decisions * Strong problem solver with the ability to manage and lead the team to a solution * Experimental mindset to drive innovation, empower others to fail, learn, and grow, * Experience implementing and optimizing personalization capabilities leveraging Agentic AI tools #LI-CO1 #hybrid ## Description The Product Owner, Customer AI plays a pivotal role in driving the development and execution of personalized recommendations engine. This individual will own the roadmap and delivery of personalized recommendation algorithms, promotion optimization models, and next-best-action capabilities that power differentiated guest experiences. The Product Owner will work closely with data science, engineering, marketing, and personalization teams to strategically design how AI-driven recommendations and decisions surface across digital channels, driving engagement, conversion, and loyalty. As a core member of the Agile Scrum team, the Product Owner works closely with the Product Manager to align the product roadmap with strategic business objectives. They are responsible for managing the Product Backlog, defining, and prioritizing user stories, and ensuring that the development team delivers impactful customer experiences. This role partners cross-functionally with Marketing, IT, Analytics, and Design to identify and implement solutions that optimize the customer journey and drive measurable outcomes. The ideal candidate has a deep understanding of Martech technologies, personalization frameworks, and agile methodologies, ensuring alignment between customer needs and business goals. YOU'LL ACCOMPLISH THESE GOALS BY: * Facilitate sprint ceremonies, product demos, and release planning. * Drive agile best practices across the team, fostering a culture of continuous improvement and collaboration. * Facilitate release planning with stakeholders as well as required product demos * Set & communicate a clear product vision to team members & relevant stakeholders * Partner with business and technical teams to lead the agile development lifecycle, from ideation to delivery. * Translate business needs into epics, user stories, and acceptance criteria, maintaining a prioritized and groomed Product Backlog. * Collaborate with Marketing, IT, Analytics, and Design teams to develop data-driven, personalized digital products and experiences. * Manage dependencies across teams and act as a liaison between the delivery team and business stakeholders. * Continuously improve the product based on user feedback, A/B testing, and analytics., * Champion and advocate the adoption of personalized product recommendation and next best action capabilities to deliver personalized experiences. * Stay informed on Martech trends, innovations, and industry best practices to identify new opportunities for personalization. * Advocate for the voice of the customer by incorporating user feedback and insights into the product development process. * Align product priorities with organizational goals, ensuring value delivery. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [User 1st! 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Stop building AI nobody uses - start delivering real business outcomes](https://www.wearedevelopers.com/videos/100337-user-1st-technology-2nd-stop-building-ai-nobody-uses-start-delivering-real-business-outcomes) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [The integrated AI experience: A New Paradigm in an Agentic World](https://www.wearedevelopers.com/videos/100093-the-integrated-ai-experience-a-new-paradigm-in-an-agentic-world) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere)