> Markdown version of [/jobs/ext/1725028-specialist-network-technology-support](https://www.wearedevelopers.com/jobs/ext/1725028-specialist-network-technology-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Specialist Network Technology Support - **Company:** AT&T Inc. - **Location:** Durham, NC, United States - **Salary:** $87,200.0 - $130,800.0 - **Contract:** Permanent contract - **Skills:** System Configuration, DevOps, Network Monitoring, Transmission Control Protocol (TCP), Computer Network Technologies - **Published:** July 10, 2026 - **Apply:** https://www.disabledperson.com/jobs/73578799-specialist-network-technology-support ## About the Role * Bachelor's degree (BS/BA) desired. * 1+ years of related experience. * Certification is required in some areas. What you'll bring * A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. * Exercises judgment in the absence of prescribed guidelines or policies to determine appropriate action. * Works under minimal supervision with independent judgement. * Actions impact efficiency and costs. * Interacts primarily within the department, across various teams. ## Description This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Overall Purpose: As a Specialist Network Technology Support, you'll ensure the reliability and continuous operation of AT&T's Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services. What you'll do: Typical tasks may include, but are not limited to, the following: * Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. * Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring. * Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes. * Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers. * Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports., TCP Career Step Differentiator: Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults. Environmental Requirements: * May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. * This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions. ## Related Videos - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [YOLO Developer Workflows with a Coding Agent in a Box](https://www.wearedevelopers.com/videos/100350-yolo-developer-workflows-with-a-coding-agent-in-a-box) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Physical AI for the Next Wave of Industrial Digitalisation](https://www.wearedevelopers.com/videos/100039-physical-ai-for-the-next-wave-of-industrial-digitalisation) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) - [Beyond Chat: AI Workflows That Actually Investigate Alerts (So You Don't Have To Know Everything)](https://www.wearedevelopers.com/videos/100308-beyond-chat-ai-workflows-that-actually-investigate-alerts-so-you-don-t-have-to-know-everything) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)