> Markdown version of [/jobs/ext/1725516-help-desk-analyst-ii](https://www.wearedevelopers.com/jobs/ext/1725516-help-desk-analyst-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Analyst II - **Company:** Robert Half - **Location:** Los Angeles, CA, United States - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Adobe After Effects, Adobe Creative Cloud, Adobe Premiere Pro, Cinema 4D, Issue Tracking Systems, Maya, Productivity Software, Office365 - **Published:** July 10, 2026 - **Apply:** https://www.juju.com/job/00000000gfebsc ## About the Role We are looking for a Help Desk Analyst II to provide hands-on technical support for employees in Los Angeles, California. This Contract position is ideal for someone who thrives in a fast-paced onsite environment and can confidently resolve escalated desktop, application, and account-related issues across both Mac and Windows systems. The role will support day-to-day end users with productivity tools, creative software, and access administration while delivering a high level of customer service., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. ## Description We are looking for a Help Desk Analyst II to provide hands-on technical support for employees in Los Angeles, California. This Contract position is ideal for someone who thrives in a fast-paced onsite environment and can confidently resolve escalated desktop, application, and account-related issues across both Mac and Windows systems. The role will support day-to-day end users with productivity tools, creative software, and access administration while delivering a high level of customer service., * Deliver second-level technical support for hardware, software, and user account issues in both Mac and Windows environments * Troubleshoot and resolve incidents involving Microsoft 365 applications, desktop operating systems, and common workplace technology * Support employees with Adobe creative tools, including assisting with issues related to Adobe Premiere and other Creative Cloud applications * Manage onboarding and offboarding tasks by preparing accounts, assigning access, and ensuring timely removal of permissions when needed * Administer account provisioning through Active Directory and related systems while maintaining accurate access controls * Track, prioritize, and update service requests through the ticketing system to ensure timely issue resolution and communication * Provide onsite assistance to users, offering clear guidance and attentive support for technical problems and service requests * Assist with more advanced troubleshooting for specialized creative applications such as After Effects, Cinema 4D, Maya, or Nuke when applicable * Contribute to broader IT support activities that may include entry-level system administration tasks and operational improvements ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023)