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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Engineer - **Company:** Addison Group - **Location:** Oklahoma City, OK, United States - **Experience:** Experienced - **Salary:** $50,000.0 - $55,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Microsoft Azure, Cloud Computing, Cyber Security, Issue Tracking Systems, Networking Hardware, Network Troubleshooting, Microsoft Office, Network Configuration and Change Management, Remote Service Software, Virtualization Technology, Network Routers, Firewalls (Computer Science), Information Technology, Laptops, Fortinet, Gsuite, Network Server, Cisco - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=86a4b46a852e3b04 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a Associate's degree?, * Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). * 2+ years of experience in an IT support or field technician role, ideally within an MSP environment. * Proficiency in Windows OS, Microsoft Office Suite, and network troubleshooting. * Experience with network configurations, including routers, switches, and firewalls (Fortinet, Cisco, or equivalent). * Basic knowledge of server administration and virtualization technologies. * Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. * Strong organizational skills and attention to detail, with the ability to document work accurately. * Valid driver's license and reliable transportation for client site visits., * Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Solutions Associate (MCSA). * Experience with remote support tools and ticketing systems. * Familiarity with cloud platforms like Microsoft Azure or Google Workspace. ## Description We are looking for a skilled IT Field Technician to join our client in Oklahoma City. As part of a trusted local MSP, the IT Field Technician will be responsible for providing exceptional onsite support to our clients, troubleshooting, diagnosing, and resolving a range of IT issues. This role is ideal for a tech-savvy problem-solver who enjoys interacting with clients and working in a dynamic environment., * Provide onsite technical support to clients for a variety of IT systems, including desktops, laptops, networks, servers, and software applications. * Install, configure, and troubleshoot hardware and software components to ensure optimal performance. * Assist with the setup and maintenance of network equipment such as routers, switches, and firewalls. * Perform regular system checks and maintenance tasks to prevent technical issues and reduce downtime. * Maintain accurate documentation of client environments, configurations, and support requests. * Act as a point of contact for client support, addressing technical inquiries and ensuring timely resolution. * Collaborate with internal teams to support larger-scale IT projects and upgrades. * Educate and guide clients on best practices for IT security and system usage. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)