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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cybersecurity Engineer III - **Company:** American Express Company - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Salary:** $103,750.0 - $174,750.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Artificial Intelligence, Cloud Computing, Configuration Management Databases, CompTIA Security+, Cyber Security, Information Systems, Information Engineering, Data Governance, Inventory Management Software, JSON, Python (Programming Language), Metadata, PCI Data Security Standards, Windows PowerShell, Recommender Systems, Power BI, Search Technologies, Unstructured Data, Data Processing, Large Language Models, Prompt Engineering, Generative AI, Information Technology, Tools for Reporting, Virtual Agents, Restful APIs, Servicenow - **Published:** July 11, 2026 - **Apply:** https://dejobs.org/x/x/F00F25769EA64A02972D64A807013F0F/job/ ## About the Role * Bachelor's degree in computer science, Cybersecurity, Information Systems, Data Science, Engineering, Information Technology, or a related technical field, or equivalent practical experience., * 2-4 years of experience in information security, cybersecurity engineering, IT Asset Management, ServiceNow, data engineering, automation, or related technical roles. * Experience developing AI-powered workflows, LLM-backed applications, prompt engineering solutions, or Agentic AI capabilities. * Experience translating audit, security, and business requirements into scalable technical solutions. Technical Skills * Knowledge of AI agent orchestration, RAG, embeddings, vector search, AI evaluation, and enterprise knowledge retrieval. * Experience with ServiceNow CMDB, CIs, ITAM, ITOM, Discovery, CMDB Health, or related asset management capabilities. * Proficiency in Python, JavaScript, PowerShell, REST APIs, JSON, or similar tools for automation, integration, and data processing. * Ability to analyze structured and unstructured data to identify patterns, risks, anomalies, and automation opportunities. Core Competencies * Strong analytical, problem-solving, and critical thinking skills. * Ability to work across technical, audit, security, and governance stakeholders. * Clear written and verbal communication skills for technical and non-technical audiences., * Experience in regulated industries or audit frameworks such as SOC 2, NIST, PCI DSS, or FFIEC. * Experience integrating ServiceNow with security, endpoint, cloud, infrastructure, or discovery platforms. * Experience implementing retrieval-augmented generation (RAG) architecture. * Experience improving CMDB health, data quality, asset governance, or reporting through automation. * Experience with ServiceNow Performance Analytics, Power BI, or similar analytics tools. * Relevant ServiceNow, AI, cloud, or cybersecurity certifications. * Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. ## Description The Cybersecurity Engineer III will design, develop, and support Agentic AI and automation capabilities that strengthen cybersecurity compliance, audit readiness, ServiceNow CMDB data quality, and enterprise asset governance. This role will apply Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agent workflows to automate security and compliance responses, improve asset classification, reconcile inventory data, and enhance continuous monitoring of cybersecurity and operational risk. Responsibilities Agentic AI Development & Audit Automation * Design and deploy AI agents to analyze, interpret, and respond to security, compliance, regulatory, and audit requests. * Use historical audit responses, security documentation, policies, standards, and evidence repositories to train AI agents that generate accurate, consistent, and context-aware responses to future audit requests. * Create prompt engineering strategies, retrieval methods, and evaluation approaches that improve AI response quality and accuracy. * Monitor, test, and improve AI agent performance through feedback loops and measurable quality metrics. * Partners with Security, Risk, Compliance, Audit, Engineering, ITAM, and ServiceNow teams to implement AI-enabled security and asset governance capabilities. * Design automated controls that reconcile newly discovered assets with ServiceNow CMDB inventory. * Build reconciliation logic to measure: * Inventory completeness * Data accuracy * Classification accuracy * Coverage across discovery sources * Asset lifecycle consistency CMDB, Asset Governance & Risk Automation * Develop automation to improve the completeness, consistency, and accuracy of ServiceNow Configuration Item (CI) attributes. * Use discovery, topology, relationships, metadata, and inventory data to identify anomalies, gaps, duplicates, stale records, and misclassified assets. * Develop recommendation engines, dashboards, and metrics to support CMDB health, data governance, and asset visibility. * Create AI-powered workflows that continuously assess CMDB data quality and recommend remediation actions. * Develop AI capabilities that review ServiceNow CMDB records and determine whether Configuration Items are classified correctly. * Support governance processes through automated evidence generation and continuous monitoring. ## Related Videos - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [A Data Mesh needs Open Metadata](https://www.wearedevelopers.com/videos/505-a-data-mesh-needs-open-metadata) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Bringing Clarity to Event Streams: Enabling Analytics and AI Through Rich Metadata](https://www.wearedevelopers.com/videos/1616-bringing-clarity-to-event-streams-enabling-analytics-and-ai-through-rich-metadata) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)