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# Office 365 Information Technology Specialists

- **Company:** Softthink Solutions, Inc.
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Audit Trail, Microsoft Azure, CompTIA Security+, Cyber Security, Multi-Factor Authentication, Identity and Access Management, Microsoft Office, Role-Based Access Control, Zero Trust Network Access, Microsoft SharePoint, Office365, Software Troubleshooting, Microsoft Onedrive, Information Technology
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6bd2d8c2ed601531

## About the Role

Do you have experience in Technical troubleshooting support?, We are seeking experienced O365 / Microsoft 365 IT Specialists to support Microsoft 365 tenant administration, Entra ID identity management, Exchange Online, Teams, SharePoint, OneDrive, security, compliance, eDiscovery, and licensing operations., * 10 years of Microsoft 365 / O365 administration experience.

 * Strong experience with Exchange Online, Entra ID, Teams, SharePoint, OneDrive, Purview, and Defender.
 * Knowledge of federal IT security, Zero Trust, audit, and change management requirements.
 * Strong troubleshooting, documentation, reporting, and communication skills.

Preferred Certifications

 * Microsoft 365 Administrator Expert,
 * Azure Administrator Associate,
 * Azure Security Engineer,
 * CompTIA Security+, or ITIL Foundation.

## Description

* Administer Microsoft 365 tenant configuration, service health, and platform changes.
 * Manage Entra ID identity lifecycle, RBAC, Conditional Access, MFA, and hybrid identity.
 * Support Exchange Online, Teams, SharePoint Online, and OneDrive.
 * Manage mail flow, transport rules, mailbox permissions, and shared mailboxes.
 * Configure Microsoft Defender, Purview, DLP, retention, and sensitivity labels.
 * Support eDiscovery, legal hold, audit logging, incident response, and remediation.
 * Monitor license usage, service health, security posture, and compliance reporting.


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