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# Associate IT Support Specialist

- **Company:** AdventHealth
- **Location:** Altamonte Springs, FL, United States
- **Salary:** $45,198.0 - $84,074.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Amazon Web Services, Apple Mac Systems, Microsoft Azure, Cloud Computing, CompTIA Network+, CompTIA Security+, Cyber Security, Web Browsers, Issue Tracking Systems, Microsoft Office, Time Tracking Software, Peripherals, Information Technology, Cisco
- **Published:** July 16, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3322514420&tx=UT4844TYZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Basic working knowledge of various Internet Browsers. [Required]
 * Familiarity with Microsoft Office suite. [Required]
 * Familiarity with current Microsoft and Mac operating systems. [Required]
 * Basic familiarity with device imaging processes. [Required]
 * Basic knowledge of mobile devices hardware. [Required]
 * Familiarity with projects and time tracking. [Required]
 * Demonstrates effective technical troubleshooting and problem-solving skills, with some supervision. [Required]
 * Basic knowledge of workstation management software. [Required]
 * Familiarity with common peripherals and accessories. [Required]
 * Basic working knowledge of best IT security practices. [Required]
 * Basic understanding of IT network hardware, software, and general concepts. [Required]
 * Experience working in a Healthcare environment. [Preferred]
 * Experience working in a consumer centric environment. [Preferred]

Education:

 * High School Grad or Equiv [Required]
 * Associate [Preferred]

Field of Study:

 * in computer technology

Work Experience:

 * 1+ experience in the desktop environment. [Required]

Licenses and Certifications:

Must have ONE of the following valid IT related certifications:

 * CompTIA A- CompTIA Network- CompTIA Security- Cisco CCNA
 * ISC2 CC
 * AWS Certified Cloud Practitioner
 * Microsoft 365 Certified: Endpoint Administrator Associate
 * Microsoft Certified: Fundamentals series (Azure Cloud, AI, Data, Security etc.)

## Description

* Communicates with consumers to provide solutions to technical problems.
 * Supports audio-video technology at a basic level.
 * References centralized AIT Field Operations knowledge bases.
 * Performs basic level repairs for company devices.
 * Works with designated information technology vendors for support.
 * Meets the standard service level agreement (SLA) for incidents and requests.
 * Leads projects and special initiatives within allotted timeframes.
 * Follows and maintains AIT standard operating procedures for field operations.
 * Performs preventive maintenance on authorized company devices.
 * Works with enterprise AIT technical and business support teams as required.
 * Installs consumer-based hardware and software on devices and operating systems.
 * Provides detailed descriptions within internal service ticket system.
 * Follows AIT standards for devices and software.
 * Performs other duties as assigned.


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