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# Application Support Engineer (Java Production Support)

- **Company:** Vsg Business Solutions
- **Location:** Westerville, OH, United States
- **Experience:** Expert
- **Salary:** $105,100.0 - $165,110.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Performance Management, Software Bug Management, Monitoring of Systems, Log Analysis, Release Management, Reliability Engineering, Software Deployment, Enterprise Software Applications, System Availability, Splunk, Dynatrace
- **Published:** July 16, 2026
- **Apply:** https://www.careerjet.com/jobad/usfa059eaa32995ec8141c346fbff8159d

## About the Role

* 3 5 years of experience in Java Application Support or Java Production Support.
 * Strong hands-on experience with Core Java.
 * Experience supporting enterprise applications in a production environment.
 * Hands-on experience with Splunk for log analysis and monitoring.
 * Experience with Dynatrace or similar Application Performance Monitoring (APM) tools.
 * Good understanding of Site Reliability Engineering (SRE) concepts.
 * Experience handling production incidents, troubleshooting, and incident triaging.
 * Strong analytical and problem-solving skills.

Preferred Skills

 * Experience supporting ATM applications, banking systems, or financial services applications.
 * Knowledge of application deployment and release management.
 * Familiarity with enterprise production support best practices.

## Description

We are looking for an experienced Application Support Engineer to support mission-critical banking applications in a production environment. The ideal candidate will have a strong background in Core Java, production support, and Site Reliability Engineering (SRE), with hands-on experience using monitoring tools such as Splunk and Dynatrace. This role focuses on maintaining application stability, troubleshooting production issues, deploying code changes, and ensuring high system availability.
Key Responsibilities

 * Provide production support for Java-based enterprise applications.
 * Develop and implement code changes, bug fixes, and enhancements.
 * Deploy application changes into production following established release processes.
 * Monitor application performance and system health using Splunk and Dynatrace.
 * Investigate, troubleshoot, and resolve production incidents.
 * Perform incident triaging and root cause analysis (RCA), coordinating with cross-functional teams as needed.
 * Participate in the on-call support rotation every 4 5 weeks.
 * Ensure application reliability, stability, and optimal performance.
 * Collaborate with development, infrastructure, and operations teams to improve system availability.


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