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# Hardware Support Engineer, AFT-Inbound

- **Company:** Amazon.com, Inc.
- **Location:** Bellevue, WA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), PHP (Programming Language), 3D Printing, Computer-Aided Design, C Sharp (Programming Language), Ubuntu (Operating System), Computer Programming, Perl (Programming Language), Inventory Management Software, Laboratory Information Management Systems, Windows PowerShell, Rapid Prototyping Process, Software Reliability Testing, Ruby, Software Engineering, Solaris (Operating System), Scripting, Vba Programming Language, Process Control Systems
- **Published:** July 14, 2026
- **Apply:** https://www.amazon.jobs/en/jobs/10473166/hardware-support-engineer-aft-inbound

## About the Role

Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics

 - Knowledge of commercial or industrial power systems or mechanical systems
 - * Minimum 3 years of experience as an engineering technician or lab manager
 - * Hands-on experience with rapid prototyping and manufacturing techniques, Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submissions
 - Experience with robotics work cells and its control systems
 - Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience with automation and any version control tools and experience that includes strong analytical skills, attention to detail, and effective communication abilities
 - Experience demonstrating software engineering skills in a previous intership, work experience, coding competitions, or publications, or experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP) and experience in Ubuntu/Solaris

## Description

We are seeking an experienced R&D Lab Manager & Support Engineer to manage our research and development laboratory while providing hands-on technical support for ongoing projects. This role combines lab management responsibilities (20-30% of time) with direct engineering and technical work to support our innovation initiatives., Lab Management

 * Maintain and organize lab space, equipment, and inventory systems
 * Receive, process, and recycle materials according to safety protocols
 * Manage lab equipment calibration, maintenance, and storage
 * Write and maintain Standard Operating Procedures (SOPs)
 * Maintain Bill of Materials (BOM) and spare parts inventory
 * Order parts through procurement system
 * Ensure compliance with safety regulations and standards
Technical Execution

 * Assemble workcell mechanical and electrical components
 * Build prototype for testing and validation
 * Execute component reliability testing and draft test procedures
 * Troubleshoot components in lab and at deployment sites
 * Support site retrofits and installations
 * Perform basic CAD work for simple designs
 * Develop and manufacture rapid prototypes using 3D printing, extruded aluminum assembly, and similar techniques
R&D Support

 * Provide KTLO (Keeping the Lights On) support for deployed platforms.
 * Support to San Jose CA lab operations remotely and through on-site travel as needed


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