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# Helpdesk Technician

- **Company:** Manpower
- **Location:** Falls Church, VA, United States (Remote available)
- **Salary:** $47,840.0
- **Contract:** Permanent contract
- **Skills:** Databases, Microsoft Office, Web Navigation
- **Published:** July 18, 2026
- **Apply:** https://dejobs.org/x/x/C62EBC3A8219449D943C48CBE056FC14/job/

## About the Role

* Bachelor's degree
 * U.S. Citizen
 * Ability to obtain Public Trust Clearance
 * Background check + fingerprinting required

Preferred:

 * Customer service, call center, or IT helpdesk experience
 * Strong Microsoft Office skills
 * Prior remote experience

## Description

Our client is hiring Customer Support Specialists to assist healthcare providers with technical support, onboarding, and system navigation within a proprietary database., * Provide support via phone, email, and tickets

 * Troubleshoot issues and escalate as needed
 * Verify credentials and onboard new providers
 * Maintain accurate records and documentation


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