> Markdown version of [/jobs/ext/1730561-manager-knowledge-management-solutions](https://www.wearedevelopers.com/jobs/ext/1730561-manager-knowledge-management-solutions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Knowledge Management Solutions - **Company:** LinkedIn Corporation - **Location:** Sunnyvale, CA, United States - **Experience:** Experienced - **Salary:** $115,000.0 - $186,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Confluence, JIRA, Darwin Information Typing Architecture (DITA), Enterprise Content Management, Knowledge Management, Prompt Engineering, Information Technology - **Published:** July 26, 2026 - **Apply:** https://www.juju.com/job/00000000gjn98u ## About the Role + Bachelor's degree in Journalism, English, Computer Science, or equivalent working experience + 8+ years in one or more of the following areas: content strategy, knowledge management, content management, content operations, or technical writing + 5+ years of experience in working with enterprise content management systems such as Adobe Experience Manager (AEM) Guides + 5+ years of experience in DITA, structured writing, content reuse, and topic-based authoring + 5+ years of demonstrated sound analytical, organizational, and project management skills + 3+ years in a leadership role, including experience managing, coaching, and developing team members Preferred Qualifications + Experience in the content creation and validation process for GAI/AI conversational interfaces and familiarity with prompt engineering principles + Knowledge of content governance frameworks and editorial standards + Experience in forecasting and capacity planning leveraging business data + Strong interpersonal skills, including the ability to build authentic business partnerships across multiple locations and effectively deal with escalations + Demonstrated knowledge of AI-powered content development processes and tooling + Ability to flex and adapt to changing business needs and processes of a fast-paced work environment + Ability to manage multiple projects and priorities, make strong decisions based on LinkedIn values and culture, and demonstrate consistent follow-up. + Expertise in managing cross-functional projects and collaborating with technical and business teams + Experience in stakeholder management and executive communication + Experience defining and tracking performance metrics with strong analytical skills + Experience using data and insights to improve content quality, performance, or operational outcomes + Proficiency in Jira and Confluence + Strong understanding of the content development lifecycle across authoring, publishing, localization, and delivery, including metadata models and information architecture Suggested Skills + Content Strategy or Technical Writing + Cross-functional Collaboration + People Management + Change Management & Adoption + Strategic Thinking + AI in Content Development & Systems LinkedIn is committed to fair and equitable compensation practices. ## Description We are seeking a talented and passionate Manager, Knowledge Management Solutions to join the team responsible for the content strategy and authoring of these self-service resources. This people leader role sits at the center of talent development, team strategy, and execution towards LinkedIn's self-service strategy. The scope of this role includes interaction with teams in different functions and regions, requiring a strong ability to communicate effectively and understand the different needs of global customers and business partners. As a Manager, Knowledge Management Solutions you will directly manage a team of Content Strategists. You will supervise the efforts of the team to develop content strategies that support multiple lines of business, including ensuring high-quality and high-performing content and driving business partner relationships within your team's focus areas. Talent is our top priority, and you will be responsible for enabling and coaching your team to drive business results, adapt to change, and innovate. You will work across the team and other functions to ensure long-term scalability and ROI of LinkedIn's content ecosystem as we transition to AEM Guides and expand AI-driven content creation and self-service experiences. Key Responsibilities + Hire, manage, and develop a mid-size team that may span across multiple areas of expertise and/or locations + Partner and work closely with peer managers and cross-functional groups to connect strategy to vision and align team goals, priorities, and roadmap to business needs + Build subject matter expertise for designated line of business(es) and lead the content strategy and content creation efforts that enable us to deliver clear and relevant information to our members and customers for that business + Leverage insights and analytics to guide your team to optimize content performance and lead experimentation to continuously improve outcomes and content quality + Partner with internal and external teams to evolve our content systems at scale, combining structured content, automation, reuse, and AI-assisted workflows across content development and delivery + Own intake, prioritization, and capacity planning across team initiatives + Lead organizational change by evolving team skills and processes to meet emerging needs + Inspire, motivate, and develop productive, effective, high morale teams + Coach and mentor team members to support consistent growth and development of employees' careers + Model LinkedIn's culture and values and actively participate in developing a healthy team culture, A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [From conversational job search to AI agents, must we reinvent recruitment?](https://www.wearedevelopers.com/videos/100252-from-conversational-job-search-to-ai-agents-must-we-reinvent-recruitment) - [Same Words, Different Worlds: Who's in Control?](https://www.wearedevelopers.com/videos/2071-same-words-different-worlds-who-s-in-control) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [How to Tell if Something Was Written by ChatGPT](https://www.wearedevelopers.com/magazine/314-how-to-tell-if-something-was-written-by-chatgpt) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)