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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manufacturing IT/ OT Technical Analyst (DeSoto, KS) - **Company:** Merck Sharp & Dohme LLC - **Location:** De Soto, KS, United States - **Experience:** Experienced - **Salary:** $87,300.0 - $137,400.0 - **Contract:** Permanent contract - **Skills:** Configuration Management Databases, Configuration Management, Cyber Security, Computer Networks, Supervisory Control and Data Acquisition (SCADA), Systems Development Life Cycle, Virtual Local Area Networks, Information Technology, Firewall Services Module, GXP - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=84eff98ee8cbf5b8 ## About the Role * High School Diploma/GED required., * Minimum of 3 years of progressive experience in Information and/or Operational Technology, must have experience in manufacturing environments. * Knowledge of IT Service Management (ITSM) process including Incident, Problem, Change and Configuration Management. * Ability to adapt to rapidly changing technology and apply it to business needs. * Strong business acumen, and easy rapport with peers and executives. * Ability to think out of the box on situation-dependent issues. * Organizational savvy; leveraging peer-network to escape hierarchy. Adept at managing relationships across expertise, geography, and culture. * Open and receptive to listening, and discerning pain points; embraces new ideas, evidence and fosters a collaborative atmosphere. * Eager to participate in Modernization or Digitization initiatives in Manufacturing Shop Floor with emerging technologies such as IoT. * Eager to participate in integration and management of Manufacturing Systems in Biopharma. Preferred Experience: * Experience managing projects. * Situational analysis and decision-making abilities. * Ability to engage with equipment vendors and third-party solutions integrators. * Experience with Systems Development Lifecycle Methodology (SDLC). * Experience with implementing solutions in GxP regulated environment. * Understanding of IT concepts such as computer networking, VLANs, and Firewall Rules. * Understanding of OT concepts such as historians, MES, SCADA, PLCs, and the Purdue Model. Professional, Communication & Leadership Competencies: * Problem-Solving & Analytical Thinking: Ability to diagnose complex issues and devise effective solutions. * Communication: Strong verbal and written skills to convey technical concepts to non-technical stakeholders. * Collaboration & Teamwork: Ability to work effectively within cross-functional teams. * Attention to Detail: Critical for ensuring data accuracy and compliance. * Adaptability & Continuous Learning: Eagerness to learn new technologies and stay updated on industry trends. * Customer Focus: Commitment to understanding user needs and enhancing productivity. * Proactive & Self-Driven: Initiative to identify improvement opportunities and develop solutions. ## Description * Plan, monitor, organize, and oversee IT/OT projects. * Support and configure software & hardware, ensuring appropriate support for operations and compliance with regulatory, safety, cybersecurity, business continuity, and financial requirements. * Ensure that implemented manufacturing and lab solutions are aligned with GAHM IT standards and GAHM strategy. * Facilitate user-centric outcomes in daily operations, projects and product teams, including training and communication on how to use the systems. * Develop domain expertise in key Manufacturing and Quality business processes, systems, and data. * Apply standard systems life cycle and other IT processes/methods, practices, and techniques to deliver process integration solutions. * Ensure the operational stability, maintenance, performance, and compliance of a product or an application in production. * Act as site Data Steward, ensuring all manufacturing and lab systems are properly maintained in the site Configuration Management Database (CMDB). ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge) ## Related Articles - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)