> Markdown version of [/jobs/ext/173244-change-and-configuration-manager](https://www.wearedevelopers.com/jobs/ext/173244-change-and-configuration-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Change and Configuration Manager - **Company:** Leidos, Inc. - **Location:** Boston, MA, United States (Remote available) - **Salary:** $131,300.0 - $237,350.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, JIRA, Cloud Computing, Configuration Management, Scrum Methodology, Cloud Platform System, Gitlab, SC Clearance, Servicenow - **Published:** May 23, 2026 - **Apply:** https://www.juju.com/job/00000000g1m9lc ## About the Role + Requires a Bachelors degree and 12+ years of prior relevant experience or a Masters with 10+ years of prior relevant experience, additional years of experience will be accepted in lieu of a degree. + Must have an active Secret clearance. + U.S. citizenship required. + Strong background in ITIL service management, with demonstrated experience in designing and implementing Change Management processes in complex, multi-project environments. + Jira, Service Now, and/or GitLab experience required. + Familiarity with DoD acquisition and program management frameworks including DESMF, waterfall, and agile methodologies, with the ability to operate effectively within a hybrid governance environment. + Experience supporting Agile transformations or transitioning traditional Change Management processes to align with Agile/SAFe delivery models, including integration with PI Planning and sprint-based workflows. + Familiarity with cloud environments & multi-CSP architectures, with an understanding of change risk considerations unique to cloud-hosted infrastructure. + Strong facilitation, communication, and stakeholder management skills with the ability to include compliance and process adoption across multiple teams without direct authority. + Demonstrated strong written communication skills with the ability to produce both formal process documentation (SOPs, policies) and informal reference materials (job aids, quick reference guides) tailored to varied audiences. + Experience supporting the development of training materials and end-user guidance preferred. Preferred Qualifications: + ITIL 5 certification. + Experience with USAF Cloud One or Platform One. ## Description + Develop, implement, and oversee the Change Management process at the portfolio level, ensuring consistent adoption and compliance across all projects & workstreams within the program. + Serve as the primary Change Management authority for a large-scale Cloud Hosting program spanning multiple CSPs, ensuring all change activity is governed under a unified, cohesive framework + Ensure all projects within the portfolio adhere to establish Change Management policies, procedures, and reporting requirements, providing guidance and oversight to project-level change coordinators as needed. + Lead the program's transition from a pre-deployment approval model (TRB/CAB) to an agile-aligned model where work is approved through sprint planning and PI planning, with the CAB serving as the implementation gateway rather than a development approval body. + Chair and facilitate CAB meetings, ensuring changes are properly documented, reviewed, risk-assessed, and approved prior to implementation. + Collaborate with program leadership, PMO, and project teams to align Change Manage process with Agile delivery cadences, including sprint ceremonies and PI Planning events. Process & Compliance: + Establish and maintain Change Management documentation including policies, standard operating procedures, change templates, and reporting dashboards + Monitor and report on change compliance, change success rates, backout/rollback activity across all program projects, providing regular metrics and trend analysis to program leadership and the PMO. + Identify process gaps, risks, and opportunities for improvement across the change lifecycle and drive continuous improvement initiatives. + Ensure Change Management processes are compatible with and responsive to DoD and Federal compliance requirements, integrating relevant framework requirements (DESMF, RMF, etc) alongside ITIL best practices. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [WeAreDevelopers LIVE - Modern DevOps for IoT Devices and More](https://www.wearedevelopers.com/videos/1805-wearedevelopers-live-modern-devops-for-iot-devices-and-more) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) - [Are Code Reviews Worth It? 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