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# Systems Integrator

- **Company:** Arcfield, Inc.
- **Location:** Chantilly, VA, United States
- **Salary:** $138,296.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Information Systems, Learning Management Systems, Scrum Methodology, Role-Based Access Control, Subsystems
- **Published:** July 30, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9068377/systems-integrator

## About the Role

* Must possess and maintain a TS/SCI clearance with Polygraph.
 * A degree (or equivalent experience) in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline.
 * BS 10-12, MS 8-10, PhD 5-7
 * Experience triaging and responding to Tier 1 help desk support tickets, demonstrating the ability to troubleshoot and resolve technical issues by analyzing problems, identifying root causes, and providing clear, concise explanations of technical concepts and solutions.
 * Ability to establish functional and technical specifications, resolve software interface problems, and ensure integration of the entire system or subsystem.
 * Strong technical understanding of the relationships, dependencies, and requirements of hardware and software components.

Desired Qualifications:

 * Familiarity with Agile methodologies (e.g., Scrum) and experience as a Scrum Master.
 * Experience with content management concepts, methodologies, and Content Management System (CMS) tools.
 * Ability to gain elevated system permissions (System Administration).

## Description

The Systems Integrator will work closely with the Technology Services, Learning Program, and Program Management Office (PMO) teams to advance the administrative requirements of the Sponsors' learning system/platform.

The key responsibilities of this role include, but are not limited to, the following:

 * Provide technical support for the learning management system
 * Serve as the primary point of contact for learning system-related issues by providing Tier 1 support and escalating or resolving more complex Tier 2 issues, as appropriate.
 * Perform bulk operations, such as credit submissions and user enrollments
 * Manage role-based access control and user permissions within the learning system
 * Manage organizational spaces, including vault ownership and custodian responsibilities
 * Provide Scrum Master support for applications, as needed
 * Serve as a backup support resource for applications when the primary support staff are unavailable


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