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# Sr. User Experience Designer

- **Company:** AppFolio, Inc.
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Salary:** $125,600.0 - $157,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Synchronization, Programming Tools, Design of User Interfaces, Data Management
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=224a2d2d80b428b6

## About the Role

* Have strong systems thinking and experience designing for complex technical states, including sync errors, credential failures, and partial outages
 * Are comfortable working on data-dense surfaces such as tables, status indicators, and exception lists, where the design challenge is information hierarchy and signal clarity
 * Have a strong UX writing sensibility, particularly for error and failure states where language is as critical as the interface design
 * Are an effective communicator and collaborator with experience driving design decisions across engineering, product management, and external partners
 * Have experience measuring the impact of design work and using product analytics to inform ongoing improvements

Must Have

 * Minimum of 5 years of experience designing complex, state-based workflows where failure states are a core part of the job; fintech is preferred, with adjacent domains including payroll, tax, insurance, healthcare revenue cycle, developer tools, identity and authentication, or data platforms also considered
 * A portfolio demonstrating design process, judgment, and impact in complex technical domains, including edge cases and failure states
 * Experience designing credential or authentication flows, error states, or data synchronization surfaces in contexts where you do not control the full stack
 * Experience designing data-dense interfaces where information hierarchy is the primary design challenge

## Description

The Senior User Experience Designer will own the design of AppFolio's accounting integration surfaces - the systems that make bank feeds, sync errors, and financial data workflows usable for the property managers and accountants who depend on them daily. This is a high-impact design role at the intersection of complex technical systems and real financial operations, where the reliability of the experience directly supports AppFolio's AI-driven accounting vision., * Own end-to-end design of AppFolio's accounting integration surfaces, including bank feeds, credential and authentication flows, sync error states, and partial-failure recovery across banking, payroll, 1099, and external partner integrations

 * Set the experience vision for the integration surface and drive it forward alongside product management and engineering
 * Design for the happy path and failure states with equal rigor, translating complex technical states into clear, actionable experiences for property managers and accountants
 * Collaborate with product management, engineering, and external partners to drive design decisions, facilitate critique, and surface cross-team dependencies early
 * Facilitate user research to validate design decisions; in open cycles, lead discovery work to identify integration opportunities not yet pursued
 * Contribute to and evolve AppFolio's design system, mentor junior designers, and push integration surfaces from functional to polished
 * Help establish how design works within a new team and set patterns that will extend across AppFolio's integration portfolio


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