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# Desktop Support Technician

- **Company:** Nabout Leidos
- **Location:** Norco, CA, United States
- **Experience:** Expert
- **Salary:** $68,640.0 - $74,880.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, HP Service Manager Software
- **Published:** July 31, 2026
- **Apply:** https://jobs.military.com/career/295618/senior-desktop-support-technician-california-ca-norco

## About the Role

u2022 Must be a US Citizen and possess a DoD Secret Clearance.\n
\u2022 HS diploma with 5+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.\n
\u2022 Valid DoD 8570 IAT Level II: Security+ or higher Certification. \n
\u2022 Must demonstrated expertise in IT Enterprise Operations. \n
\u2022 Experience with Microsoft Windows OS, version 11. \n
\u2022 Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. \n
\u2022 Basic network troubleshooting skills. \n
\u2022 Excellent customer service skills. \n
\u2022 Excellent oral and written communication skills.\n
\n
\nThese Qualifications Would be Nice to Have:\n
\u2022 Organized and detail-oriented.\n
\u2022 Strong leadership skills.\n
\u2022 Self-motivated/ self-directing.\n
\u2022 Strong collaboration, prioritization, and adaptability skills required. Relationship building.\n
\u2022 Ability to manage and prioritize own work, and that of their team.\n
\u2022 Independent decision making.\n
\u2022 Analytical thinking; thinking out of the box.\n
\u2022 Ability to effectively communicate with all organizational levels (SME to Senior Management).\n
\u2022 Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).\n



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