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# TSSCI Tier 1 Network Monitor

- **Company:** Insight Global
- **Location:** Hampton, VA, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $68,640.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Network Troubleshooting, Network Monitoring, Microsoft Network Monitor
- **Published:** July 7, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9014686/tssci-tier-1-network-monitor

## About the Role

* 3+ years of IT/service desk/help desk experience
 * Basic knowledge of network monitoring tools
 * Possesses an active TS Clearance with SCI eligibility
 * Possess IAT Level II Security+ certification
 * Ability to work on a shift-work on a 24 hour/7 day a week environment

## Description

Insight Global is seeking a qualified TS Network Monitor in support of one of our large federal clients at Langley AFB in Hampton, VA. This candidate will be supporting and be responsible for providing Tier-1 network monitoring, operational support, and Helpdesk services across a global enterprise. Their day to day will include but is not limited to:

 * Monitor all nodes for operational integrity
 * Initiate, maintain and respond to trouble tickets and other logs to document these anomalies as well as corrective actions
 * Populate and examine trouble and error logs for troubleshooting and capturing metrics
 * Provide technical support in data network planning, engineering, and design, as well as resolving problems or escalating to the appropriate level
 * Monitor and administer network tools for troubleshooting and metrics for trends analysis
 * Log all network issues utilizing the approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
 * Report all trouble calls upon receipt


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