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# Sr. Technical Program Manager

- **Company:** Sinch, LLC
- **Location:** Atlanta, GA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $124,000.0 - $165,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology
- **Published:** July 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e040a8db6d2f5593

## About the Role

* 7+ years of program or project management experience, with at least 3 years in a consulting or professional services environment.

 * Demonstrated success leading cross-functional technology delivery programs involving 20+ stakeholders across multiple organizations.

 * Strong command of program planning tools and executive reporting.

 * Proven ability to manage ambiguity, balance competing priorities, and make sound decisions under pressure.

 * Experience with both Agile and waterfall delivery approaches; comfortable operating in hybrid models.

 * Strong written and verbal communication skills with the ability to adapt style from technical teams to C-suite audiences

## Description

Sr, Technical Program Manager leads complex, cross-functional delivery initiatives and functions as the connective tissue between Customer and execution - aligning stakeholders, managing interdependencies, and driving outcomes across matrix teams. The Sr. Technical Program Manager functions as a trusted advisor to internal teams and client partners.

Program Leadership & Delivery

 * Own the end-to-end program lifecycle for multi-workstream client engagement, from scoping and planning through delivery and closeout.

 * Define and maintain integrated program plans, dependency maps, milestone schedules and risk registers across parallel workstreams.

 * Lead cross-functional delivery teams spanning product, engineering, data, design and business stakeholders.

 * Proactively surface risks and blockers, driving resolution through structured problem-solving and escalation pathways.

Technical Engagement

 * Demonstrate technical fluency to engage credibly with engineering teams, review and influence solution architectures, and assess feasibility tradeoffs.

 * Translate technical constraints and decisions into business-level implications for non-technical stakeholders.

 * Support the evaluation of Sinch platforms, API, and integrations as part of solution design as well as the evaluation of third-party technology as relevant.

Stakeholder Engagement

 * Build trust-based relationships with Customer Success and Client counterparts, translating between technical complexity and business outcomes.

 * Develop clear, audience-appropriate communications including status reports, executive dashboards and decision memos

 * Align internal and client teams on priorities, tradeoffs, and delivery commitments through effective facilitation of steering committees and working-level syncs.

Process & Delivery

 * Practice and enforce delivery governance framework including RACI models, change control processes and escalation protocols.

 * Utilize and adapt delivery methodologies to fit client context and program complexity.

 * Drive continuous improvement through retrospective, lessons -learned sessions and playbook development.

 * Partner with practice leads to scale repeatable delivery patterns across engagements.


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