> Markdown version of [/jobs/ext/1741881-it-associate-systems-engineer](https://www.wearedevelopers.com/jobs/ext/1741881-it-associate-systems-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Associate Systems Engineer - **Company:** Caddell Construction Co. (DE), LLC - **Location:** Woodstock, GA, United States - **Experience:** Experienced - **Salary:** $43,650.0 - $58,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Systems Engineering, CompTIA Network+, Cyber Security, Desktop Computing, Microsoft Office, Windows Servers, Microsoft PowerPoint, Visual Technology, Cisco WebEx, Enterprise Software Applications, Computer Equipment, Information Technology, SolarWinds (Software), Performance Monitor, Laptops - **Published:** July 1, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87602261/1 ## About the Role * Customer-service focus. * Strong analytical and problem-solving skills. * The ability to communicate technical information in an accessible manner to non-technical employees. * Hands on computer hardware experience, ability to multitask and prioritize. * Ability to handle stressful working situations. * Good written and verbal communication skills are necessary. * Basic knowledge of computer software (installation and troubleshooting). * Working Knowledge of Office 365 Admin is a plus * Working knowledge of MS Office (Word, Excel, and PowerPoint) required. Organizational and excellent Customer Service Skills are a must. Education / Experience -Minimum Associates degree or 2 years of IT experience troubleshooting hardware / software. Experience in Information Systems Management, Windows 10 and 11, Microsoft Office, Windows Server, and Active Directory. Preferred Network Plus, Solar Winds monitoring system and Web Helpdesk experience. ## Description * Primary Administrator for Helpdesk System and Ticket creation, prioritization, and assignment for home office and job sites. * PC and smart phone setup and deployment; perform technical and operational support to users of desktop computers, laptops, and cell phones either by telephone or on-site for hardware and software packages. * Provide user support for Microsoft Office software, printer, multifunction scanner, Audio / Visual technology support, and the following web/video conference systems: Cisco Webex, Zoom, and Microsoft Teams. * User creation and deletion. * Manage IT Inventory, Invoicing, and IT asset procurement. * Perform software license management, renewal, notification, and invoicing. * Install, repair, and troubleshoot minor issues with hardware, software, and peripheral equipment. * Perform periodic performance reporting to support capacity planning. * Research and recommend innovative, and where possible, improved usage of technology for company initiatives. * Report cyber security incidents to management and IT staff. * Performs additional duties per supervisor's direction. * Working Conditions- Full time, office setting. 15-20% travel to project sites. Occasional after-hours coverage may be required for technical support. Ability to lift 50 or more pounds, crawling, kneeling, and crouching. 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