> Markdown version of [/jobs/ext/1743937-sr-business-systems-analyst-hr-systems](https://www.wearedevelopers.com/jobs/ext/1743937-sr-business-systems-analyst-hr-systems). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Business Systems Analyst - HR Systems - **Company:** HOLLISTER INC - **Location:** Mt. Juliet, TN, United States - **Experience:** Expert - **Salary:** $90,000.0 - $128,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Agile Methodology, Data Analysis, Automation of Tests, Unit Testing, Business Systems, Information Systems, Continuous Delivery, Data Mining, SAP ERP, Scrum Methodology, SuccessFactors, SAP (Applications), Software Requirements Analysis, Systems Integration, Test Scripts, Usage Tracking, HR Software, Information Technology, ServiceNow HR Service Delivery, Data Management - **Published:** July 15, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17592354?backUrl=%2Fcareer%2F17592354%2FSr-Business-Systems-Analyst-Hr-Systems-Tennessee-Mount-Juliet ## About the Role * Familiarity with various Human Resource tools and processes. * Experience working with geographically distributed product owners. * Experience working with SAP SuccessFactors HRIS system (or similar system), specifically Recruiting, Learning, and Performance and Goal Management modules. * Integration experience: writing Functional Specifications, create test scripts and perform unit testing. * Proficiency in MS Excel. * Proficiency in English communication skills, both written and verbal., * Bachelor's or College Degree in Computer Science, Business, Education, Information Technology, Information Systems, Engineering, Technical, Management, or related fields., * Minimum 6 years of technology-related work experience. * At least 2 years of experience in HR systems. * Exposure to agile methodologies. Desired Skills Backend Technologies: * SuccessFactors system (or comparable HCM system) * ServiceNow HR Service Delivery Experience: * Interaction with vendors and business stakeholders to create business requirements. * Working with integration developers on data extraction via the SuccessFactors API. * Analytical troubleshooting and problem resolution. Agile Methodology: * Continuous Improvement and Continuous Delivery practices. * Scrum Education & Work Requirements * Bachelor's Degree with 5-8 years of related experience ## Description As aBusiness Systems Analyst (BSA)focused onHR Systems, you'll be a crucial link between business requirements and technology solutions. Your role will involve collaborating with stakeholders, project teams, and development teams to define requirements, analyze processes, and ensure successful system implementations. Your proficiency with SAP SuccessFactors and ServiceNow HR Service Delivery systems will drive efficient enhancements to the Human Resources team., Requirements Gathering and Analysis: * Collaborate with Product Managers to break down the annual roadmap into project plans with milestones. * Own key aspects of the roadmap, ensuring alignment across teams and business units. * Work closely with HR stakeholders to identify solutions for business problems related to HR systems. Agile Product Methodology: * Apply agile principles to HR system enhancements. * Participate in sprint planning, backlog grooming, and daily stand-ups. * Facilitate communication between business users and development teams. * Elaborate scope and detail features required for HR system improvements. SAP SuccessFactors Expertise: * Analyze and evaluate business processes, recommending improvements aligned with best practices for HR functional modules in SAP HCM and/or SuccessFactors. * Gather master data requirements and strategies to support the transition of HR data into SAP and SuccessFactors. * Update security roles within the SuccessFactors system. ServiceNow HR Service Delivery (HRSD) Expertise: * Configure and maintain HR case and lifecycle workflows. * Troubleshoot HRSD issues and resolve configuration defects. * Oversee HR integrations with core systems to maintain data integrity. * Coordinate above responsibilities with the HR teams for all JDS companies. Change Management: * Support complex change initiatives related to HR systems. * Deploy change management best practices (e.g., SCRUM, Agile). * Apply critical thinking to gathered requirements., * Conduct working sessions with vendors and business stakeholders to clarify requirements and business terms. * Collaborate with development teams to ensure intended software usage is well-defined. * Promote and implement automated testing for regression and functional tests. * Act as business relationship manager between IT and HR leadership to update system roadmap. Essential Functions of the Role * Communicate effectively via email, phone, and virtual platforms. * Collaborate across departments to support organizational goals. * Participate in cross-functional meetings and initiatives. * Maintain and analyze data using tools like Excel, SAP, or HRIS systems. * Ensure data accuracy and confidentiality in compliance with company and legal standards. * Prepare reports and dashboards for internal stakeholders. * Manage multiple priorities and deadlines in a fast-paced environment. * Lead or support special projects aligned with departmental objectives. * Demonstrate initiative in identifying process improvements or automation opportunities. * Resolve inquiries and issues with professionalism and discretion. * Maintain secure handling of sensitive information. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Is HR dead? 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