> Markdown version of [/jobs/ext/1745871-implementation-consultant](https://www.wearedevelopers.com/jobs/ext/1745871-implementation-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Consultant - **Company:** JOB DIVA INC - **Location:** Sacramento, CA, United States (Remote available) - **Experience:** Experienced - **Salary:** $68,640.0 - $72,800.0 - **Contract:** Contract - **Skills:** Microsoft Word, Microsoft Excel, JIRA, Cloud Computing, Text Processing, Project Management Software, Microsoft OneNote, Microsoft Office, Presentation Programs, Software Tools, Salesforce.Com, Microsoft SharePoint, Software Engineering, Product Software Implementation Methods, Software Systems, Adobe Workfront - **Published:** July 10, 2026 - **Apply:** https://www2.jobdiva.com/portal/?a=wkjdnw09prvv1eg1pbdvc2i59i8c2x01161ji2zesa7n9avk5oeonhko8x19lmnq&compid=0/jobs/32572382#/jobs/32572382 ## About the Role * Business Consultations * eyefinity software * Manages Complexity * Microsoft Office * Optometry * Resourcefulness * Salesforce * Situational Adaptability * Software Implementations, * Bachelor's degree from an accredited college or university or related experience, PMP certification is a plus * Minimum 2+ years of experience implementing software and training for end users * Minimum of 2+ years of related professional experience * Strong interpersonal skills and a high standard for communication * Ability to be a team player and work effectively and prioritize customer satisfaction * Demonstrated experience implementing business or clinically oriented software solutions * Strong organizational and problem solving skills * Demonstrated leadership skills * Proven ability to motivate and work within a team environment * Multi-tasking across several projects * Excellent verbal and written communication and interpersonal skills with an ability to establish rapport, trust, confidence, credibility with business owners and staff * Demonstrated competency in communication, training, presentation, research, analysis, negotiation, organization and administration * Demonstrated success working directly with customers to implement new products, achieving high customer satisfaction and efficient delivery of the software * Demonstrated ability to work with and teach varying degrees of abilities and experience levels using technology, software tools and hands-on training methods to address adult learning styles * Knowledge of computer-based training software, word processing, presentation tools * Knowledge of web-based training and tracking tools * Ability to deliver effective, clear and professional presentations, both virtually and in person to clients. * Preferred knowledge of tools - Word, Excel, OneNote, Salesforce, SharePoint ## Description Our client, a leading Insurance Company is looking for Implementation Consultant and This is for an initial duration of 06 Months Contract - Remote Role, * Adobe Workfront Work Management Software * Atlassian JIRA * Gainsight Role * Person will be working with small to mid size clients to navigate onboarding for software. * One aspect will be to schedule pre and post trainings, so must feel comfortable talking over the phone and in teams meetings. * Second aspect will be to implement and schedule full onboarding projects to support the full time employee consultants. * Need someone with project coordinator experience, critical thinking and resourceful. * Typically will be trained for 2-3 weeks before their own project. * No travel is required for the role., * Manage cloud software implementations by overseeing scope, resources, timelines, and risks. * Guide applicable business areas through adoption using change management and product expertise to ensure confident use of technology. Essential Functions * Primary liaison with Account Executive to align with client's business structure, processes and needs * Manage the logistics and timelines of the customer Onboarding process to ensure clients are implemented according to requirements and performance standards * Consult with clients to identify business practices and document workflow analysis * Work with clients to define and implement system design and configuration preferences, including lens and frame inventory, scheduling, etc. * Develop and manage project schedules according to documented Statement of Work (SOW) * Manage client expectations regarding application features and functionality * Investigate, track and resolve customer issues during implementation * Manage and resolve escalated client issues * Deliver documentation, processes and tools to ease implementation * Complete thorough and accurate documentation of training sessions and onsite consultations * Develop criteria for evaluating success of implemented programs; recommend program improvements and implement resulting changes * Proactively identifies new processes and solutions * Work with internal business partners to deliver successful customer implementation * Be alert to customer trends and potential problems developing that negatively impact service, elevate issues as appropriate; recommend and implement procedural and system changes to deliver quality service to internal and external customers * Facilitate conferences, trade shows and other training sessions to address clients' business and organizational needs * Coordinate testing and transfer of knowledge of new version upgrades with internal business partners ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) - [A Developer's Framework for Any Tool Migration](https://www.wearedevelopers.com/videos/2035-a-developer-s-framework-for-any-tool-migration) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)