> Markdown version of [/jobs/ext/174727-help-desk-analyst-onsite-atlanta](https://www.wearedevelopers.com/jobs/ext/174727-help-desk-analyst-onsite-atlanta). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Help Desk Analyst - Onsite (Atlanta)

- **Company:** Infoorigin inc -
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Salary:** $49,920.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Azure Active Directory, Scripting, Office365, Gsuite, Servicenow
- **Published:** May 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b63c5f4acc30d28c

## About the Role

Do you have experience in Windows?, * 5+ years of advanced IT support experience

 * Strong troubleshooting and customer support skills
 * Experience with ServiceNow or other ITSM tools
 * Knowledge of Windows, networking, O365, Azure AD/Entra ID
 * K-12 or education environment experience preferred

Preferred Skills:

 * Active Directory
 * Endpoint Management
 * VPN/DNS/DHCP
 * SSO
 * Automation/Scripting

Apply now if you enjoy solving complex technical problems and supporting enterprise IT operations.

## Description

* Resolve complex IT support and infrastructure issues
 * Support Microsoft 365, Google Workspace, Active Directory, and networking environments
 * Handle escalated incidents and major outages
 * Work with cybersecurity, systems, and network teams
 * Mentor Tier-1 and Tier-2 support staff
 * Improve troubleshooting processes and documentation


## Related Videos

- [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops)
- [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script)
- [Oops! Stories of supply chain shenanigans](https://www.wearedevelopers.com/videos/245-oops-stories-of-supply-chain-shenanigans)
- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)