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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Application Anlst 2 - **Company:** Baylor Scott & White Health - **Location:** Springfield, IL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Configuration Access Protocols, Software Applications, Spreadsheets, System Configuration, Text Processing, Webmail, Workflow Management Systems, Epic Mychart, Epic Research, Test Scripts, Build Management, Information Technology - **Published:** July 11, 2026 - **Apply:** https://dejobs.org/x/x/6489DA5E21414026BEA9D4FB13CCB124/job/ ## About the Role The ideal candidate will have hands-on Epic Research Build experience , including designing, configuring, testing, implementing, and supporting Epic Research functionality. Experience building Epic Research models is highly preferred, along with the ability to collaborate with research teams, clinical stakeholders, and technical partners to optimize research workflows. Candidates with experience supporting Epic Research and functionality such as MyChart Recruitment, Study Finder, SmartText, Research Studies, OPA (Open Scheduling/Patient Access), research-related workflows, and Epic Research model build are strongly encouraged to apply. Clinical research experience or experience supporting research operations within an Epic environment is a significant plus. Preferred Experience Highly Preferred * Hands-on Epic Research Build experience. * Experience building and maintaining Epic Research models . * Experience supporting Epic Research workflows and research-related applications. * Experience configuring and supporting: * MyChart Recruitment * Study Finder * SmartText * OPA * Research Studies * Research participant workflows Additional Preferred Experience * Clinical research operations. * Clinical workflow analysis. * Epic application build, testing, implementation, and optimization. * Working directly with research investigators, coordinators, clinicians, and operational stakeholders., * Strong knowledge of Epic Research Build and Epic application configuration. * Experience building and maintaining Epic Research models . * Understanding of clinical research workflows and healthcare operations. * Ability to analyze complex business requirements and translate them into scalable Epic solutions. * Strong troubleshooting and analytical problem-solving skills. * Experience creating test scripts, validating build, and supporting Epic upgrades. * Excellent communication and relationship-building skills with clinical, operational, and technical teams. * Ability to manage multiple priorities while maintaining attention to detail. * Self-motivated with a continuous improvement mindset. Required Qualifications Education * Bachelor's degree OR four (4) additional years of relevant work experience in lieu of a degree. Experience * Minimum of two (2) years of Epic application analyst experience. * Experience building and supporting Epic applications. Preferred Qualifications * Epic Research Build experience strongly preferred. * Experience building Epic Research models strongly preferred. * Clinical research experience preferred. * Experience supporting research participants, investigators, or research coordinators. * Experience with MyChart Recruitment, Study Finder, SmartText, OPA, and related Epic Research functionality. Certification * Epic Certification required (EPICCERT or EPICACRD). * Epic Research certification or demonstrated Epic Research Build experience is strongly preferred., * Interpret end user workflows. Know the inputs and outputs from both end user and patient perspectives. * Ability and experience expertise end user workflow and owning the technical components of that workflow. * Ability to work well in team environments and facilitate integrated meetings. * Proficient with word processing, spreadsheets, workflow tools, and email software applications in an intermediate capacity. * Demonstrates customer-oriented service excellence values. * Self-motivated with ability to identify and resolve issues, and advance personal knowledge. * Ability to execute complex tasks through organization and detail-oriented approach. * Demonstrates excellent relational communication skills among facility customers and team members. * A motivated, quick learner of software and information technology. * Proficient in accurate, thorough, and complete documentation. * Epic application knowledge to build, test, help, and train., * EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification * EXPERIENCE - 2 Years of Experience CERTIFICATION/LICENSE/REGISTRATION - Epic Certification (EPICCERT): Must have EPICACRD or EPICCERT. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ## Description * Design, configure, build, test, implement, and maintain Epic Research applications and workflows. * Build and support Epic Research models that improve research operations and investigator workflows. * Analyze business and clinical requirements and translate them into effective Epic application solutions. * Partner with research teams, clinicians, operational leaders, and technical stakeholders to optimize research workflows. * Create, modify, document, and maintain Epic build while following organizational standards. * Develop and execute testing plans for new functionality, enhancements, upgrades, and optimizations. * Troubleshoot application issues and recommend solutions that improve system performance and user experience. * Coordinate application updates, communicate changes, and provide ongoing support to end users. * Develop workflow documentation, technical specifications, and user training materials. * Participate in Epic upgrades, maintenance, optimization projects, and new implementations. * Serve as the liaison between operational teams, research stakeholders, Information Services, and Epic., Primary responsibility is to configure and provide functional and technical help for specific applications to business and clinical users. Part of the responsibility is to partner with end users to interpret the workflow and its interdependencies. Make corrective adjustments or enhancements as needed. This role is the central point of communication for various users and coordinates all activities for the IS organization. Assist with testing, recommend corrective actions, and resolve problems within the software application. Provide help for normal maintenance of upgrades and system maintenance., * Provide testing and documentation of workflows, data collections, and end-user report details. Address other technical issues with applications, considering both vendor and internal stakeholder needs. * Create, modify and track system build timely and effectively. * Create and execute test scripts for new system builds. * Implement system updates and changes, and communicates those changes to super users and end users. * Provide ongoing application help and end user training for all helped applications. * Engage, manage, and communicate to all stakeholders. * Solve problems by studying business issues/requirements, studying workflows and synthesizing key messages. * Assist in the coordination of training materials and schedules for all super users and end users. * Serve as liaison between end users, subject matter experts and vendor implementation team. ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi) - [Building Employee Experience Through Everyday Interactions](https://www.wearedevelopers.com/videos/1763-building-employee-experience-through-everyday-interactions) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) ## Related Articles - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)