> Markdown version of [/jobs/ext/1747932-manager-customer-master-data-curascript-hybrid](https://www.wearedevelopers.com/jobs/ext/1747932-manager-customer-master-data-curascript-hybrid). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Customer Master Data- CuraScript - Hybrid - **Company:** Cigna - **Location:** Memphis, TN, United States (Remote available) - **Experience:** Expert - **Salary:** $99,200.0 - $165,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Information Systems, Customer Data Management, Data Governance, Data Integrity, Internet Service Provider, Microsoft Office, Microsoft PowerPoint, SAP (Applications), Performance Monitor, Tools for Reporting - **Published:** July 16, 2026 - **Apply:** https://dejobs.org/x/x/98A6BA7BBE044A4E955F875BC7AA4F22/job/ ## About the Role * High school diploma or GED. * 5+ years of professional experience with increasing responsibility within Customer master data management. * Experience leading people, teams, or projects. * Experience managing performance and supporting team development. * Strong analytical, problem-solving, and decision-making skills. * Strong verbal and written communication skills with the ability to build relationships across teams. * Proficiency with Microsoft Office, including Excel and PowerPoint and SAP Preferred Qualifications * Bachelor's degree in Business, Supply Chain, Information Systems, or related field. * Experience developing dashboards, operational metrics, or performance reporting. * Experience leading process improvement or change management initiatives. * Knowledge of customer onboarding, licensure management, compliance processes, or data governance. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. ## Description At CuraScript, we are driven by accurate data, strong partnerships, and a shared commitment to customers. As the Customer Master Data Manager, you will lead a team that supports customer onboarding, data integrity, class of trade, and licensure maintenance. You will improve processes, strengthen controls, and develop team members while helping the business move faster and serve customers with confidence. This is a great opportunity for a compassionate, ambitious leader who enjoys solving problems, building talent, and turning data into meaningful business results. Responsibilities * Lead the team that onboards new customers and maintains customer master data, class of trade, and licensure information. * Ensure customer setup and maintenance requests are completed accurately, on time, and in line with defined processes and controls. * Create and monitor key performance indicators (KPIs) that measure service quality, team performance, and operational success. * Use data, reporting, and root cause analysis to identify trends, prevent repeat issues, and improve the customer experience. * Develop proactive workflows, reporting tools, and process improvements that strengthen data quality and increase efficiency. * Build trusted partnerships with Sales, Customer Service, Finance, Accounting, Pharma Account Management, SAP, and technology teams. * Support SOX and internal control requirements while recommending updates that reduce risk and improve clarity. * Coach, train, and mentor team members through regular feedback, development planning, and performance support. * Lead change initiatives and special projects that support business goals, employee engagement, and continuous improvement. ## Related Videos - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)