> Markdown version of [/jobs/ext/1750605-supervisor-field-service](https://www.wearedevelopers.com/jobs/ext/1750605-supervisor-field-service). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Supervisor, Field Service - **Company:** Charter Communications, Inc. - **Location:** Asheville, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Abstraction Layers, Computer Programming, Microsoft Office, Network Planning and Design, Software Tools, TCP/IP, Wireless Access Point, Network Routers, Communication Devices - **Published:** July 11, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17554887?backUrl=%2Fcareer%2F17554887%2FSupervisor-Field-Service-North-Carolina-Asheville ## About the Role This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future., * Associate degree in electronics,related field or equivalent * Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/E, * 5+ years of field technician work experience * Supervisory experience in a technical environmentor equivalent * Experience with complex cabling jobs including Cat5/Cat6 installation, interior and exterior * Experience programming and installing routers, internet gateway services,layer 2/3ethernet switches and wireless access points in commercial settings Skills * Effective written and verbal communication with employees,customersand suppliers * Advanced understanding of TCP/IP stack and abstraction layers * Advanced knowledge of network designs,architecturesand topologies * Basic knowledge using software tools to support operations * Knowledge in basic network devices and appliances * Proficient with personal computer and Microsoft Office applications * Operate signal level meters, ohm meters and other test equipment * Use handheld communication devices and applications * Ability to use weight-bearing equipment safely within equipment limitations * Climb up to 32 feet andlift upto 90lbs.using safety equipment * Work with small components anddifferentiatebetween sizes and colors * Other * Valid driver's license with satisfactory driving record per Spectrum standards Preferred Qualifications Experience * 1+ years of supervisory or leadership experience Skills * Moderate knowledge of residential and commercial facility construction design/layout * Basic knowledge of Spectrum/ telecommunicationsproducts and services ## Description Looking to lead a team where your technical expertise and leadership drive operational excellence? As a Field Services Supervisor at Spectrum, you'll oversee fulfillment operations from the node to the home, ensuring that installations and services meet customer expectations and company standards. Your role will directly shape customer satisfaction through quality craftsmanship and robust team performance. HowYou'llMake an Impact * Guide and support field teams to deliver responsive installation and troubleshooting that meets * Spectrum's quality and safety standards * Conduct quality control checks and field safety observations, providing feedback to ensure technical competency and safe practices * Resolve escalated customer issues and proactively prevent future concerns through operational excellence * Mentor employees with ongoing communication and practical evaluations, fostering professional growth and adherence to standards * Coordinateteamtraining, reinforcingtechnicalqualityassurance and ensuringyour teamare well-equipped for every task * Facilitate cross-departmental collaboration, maintaining accurate records and upholding company policies and procedures, Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. ## Related Videos - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) ## Related Articles - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)