> Markdown version of [/jobs/ext/1751714-it-customer-web](https://www.wearedevelopers.com/jobs/ext/1751714-it-customer-web). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Customer Web - **Company:** PG&E Corporation - **Location:** Oakland, CA, United States - **Experience:** Expert - **Salary:** $128,000.0 - $218,000.0 - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Applications Architecture, Business Logic, Cascading Style Sheets (CSS), Cloud Computing, Code Review, Database Storage Structures, DevOps, JSON, Logical Data Models, Cloud Services, Copado, Salesforce.Com, Software Engineering, SQL Databases, Systems Integration, Apex Code, Git, Core Data, Salesforce Object Query Language (SOQL), Web Technologies, Data Objects, Software Coding, Restful APIs, Software Version Control, Programming Languages - **Published:** July 18, 2026 - **Apply:** https://jobs.pge.com/job/oakland/programmer-analyst-expert/29673/97928361984 ## About the Role Minimum: * Bachelors Degree or equivalent experience * 7 years' experience in programming analysis including designing, developing, testing, deploying, and maintaining Salesforce Cloud solutions (Experience, Service, or Energy & Utilities) or related Desired: * Experience leading customer-facing technology projects. * Understanding of utility customer journeys, including payments and outage management. * Salesforce development expertise, including Experience Cloud, Service Cloud, or Energy & Utilities Cloud. * Strong knowledge of Salesforce core data model, standard and custom objects. * Experience with AWS-based application development and integrations. * Experience with Salesforce user roles, configuration, and security controls. * Strong coding skills in modern programming languages and web technologies. * Experience with logical database design, application architecture, APIs, and systems integration. * Knowledge of Lightning Web Components (LWC), Apex, SOQL, OmniStudio, REST APIs, JSON, JavaScript, HTML, CSS, and SQL. * Experience with source control and DevOps tools such as Git, Salesforce CLI, and Copado. * Ability to lead and coordinate cross-functional project teams. * Experience mentoring developers and reviewing technical designs and code. * Strong stakeholder management and vendor coordination skills. * Ability to translate complex business requirements into technical solutions. * Proven ability to resolve complex application and integration issues. * Experience driving process improvements and technology modernization initiatives. * Strong analytical, troubleshooting, and decision-making skills. ## Description The IT Customer Web team is responsible for development and operations of PGE.COM and customer-facing web and mobile applications., The IT Customer Web team is seeking an expert level Application Lead to drive the design, development, and delivery of innovative customer-facing self-service solutions for Customer Care. This role combines hands-on technical expertise with leadership responsibilities, serving as a key contributor in the development of Salesforce and AWS-based applications that support critical business and customer needs. The successful candidate will partner closely with business analysts, architects, and cross-functional teams to deliver scalable, secure, and high-quality solutions while mentoring developers, establishing best practices, and ensuring alignment with business objectives and technology standards. This role offers an opportunity to lead the development of innovative customer-facing solutions using Salesforce and AWS technologies while making a meaningful impact on customer experience. This position is hybrid, working from your remote office and Oakland, CA approximately once per week, or more, based on business needs or company requirements., * Lead the design, development, configuration, testing, and support of Salesforce and AWS-based customer-facing self-service applications. * Analyze business requirements and existing systems to design scalable technical solutions, application logic, and database structures. * Provide technical leadership for complex projects, coordinating cross-functional teams and ensuring successful delivery of enhancements and new capabilities. * Collaborate with business analysts, architects, project managers, and vendors to translate business needs into functional and technical designs. * Establish and enforce development standards, security requirements, and governance practices while reviewing and approving solution designs, code, and technical documentation. * Serve as a subject matter expert, resolving complex application issues and supporting technology modernization initiatives. * Mentor junior developers and provide technical guidance, code reviews, and best-practice recommendations. * Represent the team in client and vendor engagements and support project planning, risk management, and resource coordination. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [The Open-source Java SDK for Multi-Cloud Development - Sandeep Pal](https://www.wearedevelopers.com/videos/2113-the-open-source-java-sdk-for-multi-cloud-development-sandeep-pal) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)