> Markdown version of [/jobs/ext/1752504-it-supervisor-us-bank-stadium-concessions](https://www.wearedevelopers.com/jobs/ext/1752504-it-supervisor-us-bank-stadium-concessions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Supervisor - US Bank Stadium - Concessions - **Company:** Aramark - **Location:** Minneapolis, MN, United States - **Experience:** Expert - **Salary:** $43,680.0 - $47,840.0 - **Contract:** Temporary contract - **Skills:** Networking Hardware, Software Deployment, Tablet Computers, Information Technology - **Published:** July 16, 2026 - **Apply:** https://dejobs.org/x/x/F78E7F7DC7D84D23AF0F65C2533DADFF/job/ ## About the Role * Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required) * 1+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems * Has experience working in a concessions/stadium environment (preferred) * Proven ability to effectively troubleshoot IT issues * Basic understanding of IT systems and infrastructure * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Ability to work under pressure and meet deadlines * Ability to work stadium/arena events while constantly on the move between properties This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). ## Description The IT Supervisor is responsible for troubleshooting Point of Sale (POS) issues during event day events, and assisting in IT projects from asset management, organization, and efficiency in between events, ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives., * KEY RESPONSIBILITIES * Supervise and support Point of Sale (POS) technology operations throughout the stadium, including concessions, premium clubs, suites, bars, and portable locations. * Ensure POS terminals, payment devices, printers, scanners, and related equipment are operational and event-ready prior to gates opening. * Conduct pre-event system checks and coordinate the deployment, configuration, testing, and verification of POS equipment. * Provide immediate troubleshooting and technical support during NFL games, concerts, and other stadium events to minimize downtime and operational disruption. * Diagnose and resolve POS hardware, software, connectivity, payment processing, printer, and peripheral issues. * Monitor POS system performance and proactively identify potential equipment or system failures. * Escalate critical issues to internal IT teams, POS vendors, payment processors, or stadium technology partners as needed. * Support POS menu programming, item configuration, pricing updates, revenue center configuration, and terminal assignments. * Verify approved menu, pricing, tax, and payment configurations are accurately deployed. * Maintain inventory and accountability for POS terminals, payment devices, printers, tablets, networking equipment, and other technology assets. * Oversee the distribution and collection of portable or temporary POS equipment. * Document equipment failures, technical incidents, outages, and resolutions to identify recurring issues and support continuous improvement. * Participate in POS upgrades, software deployments, system conversions, technology projects, and new equipment installations. * Maintain organized POS storage, repair, staging, and equipment preparation areas. * Perform other technology and operational duties as assigned.EVENT-DAY LEADERSHIP * Serve as a primary point of contact for POS technology support during stadium events. * Maintain a visible stadium presence and respond rapidly to critical POS issues. * Prioritize technical support based on operational impact, revenue risk, and guest service needs. * Communicate system status, outages, and resolution timelines to managers and operational leaders. * Manage multiple simultaneous technical issues in a high-volume stadium environment while remaining calm and solutions-focused. * Ensure unresolved event-day issues are documented, communicated, and assigned for follow-up. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Football for Good: Hackathon Finals - Live Pitches & Awards](https://www.wearedevelopers.com/videos/100330-football-for-good-hackathon-finals-live-pitches-awards) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [100 times more frequent deployments: How did we create a high performance team?](https://www.wearedevelopers.com/videos/1069-100-times-more-frequent-deployments-how-did-we-create-a-high-performance-team) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)