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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Technical Solutions Engineer Manager, Networking (English) - **Company:** Google LLC - **Location:** Sunnyvale, CA, United States - **Experience:** Expert - **Salary:** $222,000.0 - $309,000.0 - **Contract:** Internship / Graduate position - **Skills:** C (Programming Language), HTML, Java (Programming Language), JavaScript (Programming Language), Google App Engines, Bash Shell, C++ (Programming Language), Cloud Computing, Information Systems, Network Congestion, Software Debugging, Linux, Distributed Systems, Perl (Programming Language), Hypertext Transfer Protocols (HTTP), Virtual Private Networks (VPN), Python (Programming Language), Load Testing, Routing, Packet Analyzer, Peering, Cloud Services, TCP/IP, Virtual Local Area Networks, Google Cloud, Load Balancing, Information Technology, Free and Open-Source Software, Web Technologies, Sql Database Administration - **Published:** July 16, 2026 - **Apply:** https://dejobs.org/x/x/B1858753976445AAB9BEF42D739AE04F/job/ ## About the Role Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain., * Bachelor's degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience. * 13 years of experience troubleshooting and advocating for customers needs, and triaging technical issues (e.g., networking, software, application, operational, process). * Experience reading or debugging code with one of the following: Java, C, C++, Python, Shell, Perl, or JavaScript. * Experience as a systems/network administrator, with Linux/Unix or operating systems, including TCP/IP, Routing, VPNs, VLANs, peering, load balancing, etc. * Experience working with web technologies (HTTP, HTML, Javascript, etc.). * Ability to communicate in English fluently to support client relationship management., * 10 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements. * 5 years of experience managing a technical, customer-facing team. * Experience with cloud computing (i.e., certifications, internships, coursework, etc.). * Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level. * Experience with any of these cloud solutions: SQL database administration, Google app engine, open source software communities, cloud networking solutions, or distributed computing technology. ## Description * Manage customer problems through effective diagnosis, resolution, and implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products. * Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis. * Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. * Understand customer issues and advocate for their needs with cross-functional teams including product and engineering teams to find ways to improve the product, and drive high-quality production. * Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. 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