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# Technical Consultant / Application Support Engineer

- **Company:** Galaxy i Technologies, Inc
- **Location:** Coppell, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JIRA, Relational Databases, Software Debugging, Electronic Data Interchange (EDI), JSON, Python (Programming Language), Microsoft SQL Server, Oracle (Applications), Windows PowerShell, Query Optimization, Simple Object Access Protocol (SOAP), SQL Stored Procedures, SQL Databases, Systems Integration, Web Services, Extensible Markup Language (XML), Scripting, Postman, Information Technology, Restful APIs, Api Management, Servicenow
- **Published:** July 18, 2026
- **Apply:** https://www.dice.com/job-detail/edc882b1-16c6-480c-ae39-ca542c5e3f7a

## About the Role

* Hands-on experience with the Odessa product (leasing, lending, or loan servicing modules).
 * Domain experience in auto finance, commercial finance, or captive finance - understanding of loan/lease lifecycle, funding, billing, and collections.
 * Experience working in an onshore/offshore delivery model with distributed teams across time zones.
 * Ability to interpret and write SQL queries for data investigation and validation.
 * Understanding of REST/SOAP API concepts for troubleshooting integration issues.
 * Familiarity with incident and change management tools (ServiceNow, Jira, or similar).
 * Strong client-facing communication skills; able to translate business issues into technical actions.
 * Ability to manage multiple priorities independently in a fast-paced AMS environment.

Top 3 Preferred Skills:
PREFERRED QUALIFICATIONS

 * Familiarity with relational databases (SQL Server, Oracle) - understanding of schema design, stored procedures, and query optimization in the Odessa data model.
 * Experience with API integrations - REST, SOAP, JSON/XML-based data exchange, including use of tools like Postman for debugging.
 * Preferred Exposure to Odessa Studio or Odessa Designer for workflow and business rule configuration.
 * Understanding of captive finance business processes - OEM dealer programs, subsidy rates, floorplan, or commercial lease structures.
 * Basic scripting skills (PowerShell, Python, or similar) for automation of routine support tasks.

 * Education Requirements: Bachelors in Computer Science or other related field
 * Years of Experience: 5 years

## Description

Configure and support Odessa (Lease Wave) modules including Origination, Contracts, Billing, Assets, Accounting, and End-of-Term.

 * Act as the technical SPOC for platform setup, enhancements, integrations, upgrades, and production support.
 * Troubleshoot complex functional/technical issues related to lease lifecycle processing, billing anomalies, and accounting postings.
 * * Collaborate with functional consultants and developers to translate requirements into Odessa configurations and extensions.
 * Ensure platform stability, regulatory compliance, and adherence to client-specific business rules.


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